Job summary
An exciting opportunity has arisen for a highly motivated and experienced administrator to provide a comprehensive medical secretarial service role to join the West Perinatal Specialist Community Mental Health Team specialist. In addition to administrative experience, the successful applicant must have the ability to communicate in a helpful and empathic manner with women and their families who contact the service.
The perinatal service operates Monday-Friday; 9.00am-5.00pm. The team provides a specialist perinatal mental health service for women living in the West Birmingham area. The team offer support to women experiencing moderate to severe mental illness during the perinatal period (through pregnancy and up to around 12 months post natal.
Main duties of the job
As service secretary you will undertake a wide range of administrative and secretarial duties including but not limited to; receiving of all correspondence and ensuring action is taken appropriately, processing clinical letters, reports from dictations and other correspondence as required by the medical team and covering calls that come into the team related to the medical team.
You will be expected to liaise with multi-disciplinary team members and other health professionals, GP's, Social workers, care coordinator, Service users, and other appropriate agencies in regards to the booking of appointments and clinics. It is essential that applicants are able to work on their own initiative, demonstrate effective organisational skills, have the ability to prioritise their workload and can process enquiries in a confidential and timely manner.
* * *As part of this role experience in audio typing is essential* * *
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Person Specification
Training and Qualifications
Essential
- Level 2 Qualification in Admin e.g. Business Administration NVQ2 or RSA 2 in relevant administrative subject, i.e. Word/Text Processing
- Level 3 Qualification in Admin e.g. Business Administration NVQ3 or RSA 3 in relevant administrative subject, i.e. word / text processing
- Level 4 Qualification in Admin e.g. Business Administration Qualification in relevant administrative subject
Desirable
- Shorthand or Speedwriting
- AMSPAR
Knowledge and Experience
Essential
- Significant experience working in a health or equivalent environment
- Significant experience of Microsoft packages to include word, excel and outlook
- Strong, proven administrative and oranisational skills
- Working knowledge of Data Protection Act and Information Governance
Desirable
- Experience of working with those with mental health/substance misuse problem
Person Specification
Training and Qualifications
Essential
- Level 2 Qualification in Admin e.g. Business Administration NVQ2 or RSA 2 in relevant administrative subject, i.e. Word/Text Processing
- Level 3 Qualification in Admin e.g. Business Administration NVQ3 or RSA 3 in relevant administrative subject, i.e. word / text processing
- Level 4 Qualification in Admin e.g. Business Administration Qualification in relevant administrative subject
Desirable
- Shorthand or Speedwriting
- AMSPAR
Knowledge and Experience
Essential
- Significant experience working in a health or equivalent environment
- Significant experience of Microsoft packages to include word, excel and outlook
- Strong, proven administrative and oranisational skills
- Working knowledge of Data Protection Act and Information Governance
Desirable
- Experience of working with those with mental health/substance misuse problem
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
