Band 3 Administration Assistant - Birmingham Healthy Minds

Job summary

BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS TRUSTBirmingham Healthy MindsPOST: Band 3 Administration AssistantPermanentFULL TIME: 37.5 hours per weekBASE: East Birmingham

Birmingham Healthy Minds is a team of psychological therapists and practitioners working within and IAPT setting across Birmingham. We are now seeking to appoint an experienced, enthusiastic, and motivated administrator to join the Birmingham Healthy Minds teams based in the East of the City.

You will provide an effective, efficient, and confidential administrative service to support the clinical team. There is a need to be able to work within a busy work environment with accuracy and to tight deadlines. You will work closely with a small admin team, yet need to have the ability to prioritise your workload and act on your own initiative is essential.

Applicants should have good communication & organisational skills, experience of using Microsoft Office with excellent typing speed and accuracy, it is a requirement to have Maths and English qualifications, so please ensure to add into your application form. Experience of using IAPTus and RIO would be an advantage.

Main duties of the job

• To undertake a range of administrative and clerical duties to support the work of Birmingham Healthy Minds..
• To act as first point of contact for patients and visitors to the Team including fielding calls and taking and disseminating messages.
• To service outpatient clinics utilising both Trust patient information and in-house systems.
• To undertake general administrative duties to assist the wider administrative and multidisciplinary teams in carrying out their duties.
• To provide cover for colleagues when required to include working at any base across Birmingham to meet service needs.
• To work flexible hours including weekends and evenings to meet the needs of the Service

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.