Job summary
The post holder will provide leadership, direction to the MHL Administration team in relation to operational and professional provision of Mental Health Legislation (MHL)
To have line management responsibility for the MHL Administrators, monthly regular management supervision and annual appraisals in line with Trust policy.
To have responsibility for monitoring the day-to-day MHL administration processes across the department in order to provide consistency of practice and an effective and structured provision of MHL administration services across the Trust to maintain the Trust's reputation and integrity and ensuring protection from legal liability.
To ensure new processes are created and implemented in a timely manner in response to changing Mental Health Legislation.
To ensure patient information is processed in accordance with procedures and to investigate complex enquiries, providing assistance and advice as required.
Main duties of the job
The post holder will be responsible for the provision of management of the MHL Administrators within the Department, including the management and effective operation of recruitment, appraisal, supervision and training of MHL Administration staff.
The post holder will play a key role in the development, implementation, management and maintenance of office systems & procedures within the MHL Department. This will allow the team to administer the statutory regulations of the Act and in accordance with recognised good practice, including the production of procedures and policies, staff training and audit whilst responding to changing mental health legislation in a timely manner.
About us
3rd Box on Trac
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
This role gives the opportunity for hybrid working and you will typically be asked to work in a hybrid way, working from your home and also from Trust HQ The Uffculme Centre, or any other agreed site.
Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
This role gives the opportunity for hybrid working and you will typically be asked to work in a hybrid way, working from your home and also from Trust HQ The Uffculme Centre, or any other agreed site.
Person Specification
Other
Essential
- oAble to travel to other Trust sites' The post is office based. oWhen traveling to other trust sites there may be incidental contact to patients.
Training and Qualifications
Essential
- oDegree in business management, healthcare and law or equivalent experience plus further training and experience to postgraduate diploma level equivalent. oOr a professional qualification in business management.
Desirable
- oEvidence of continuous learning and development
Knowledge and Experience
Essential
- oPrevious management experience oHas proven track record in working collaboratively across organisational and professional boundaries. oHas had experience facilitating educational sessions/ workshops for other staff/ professionals oExperience of Recruitment / Selection / Training & development of staff oOccasional exposure of dealing with distressing situations that requires tactfulness and diplomacy. oExperience of dealing with sensitive issues and communicating complex Mental Health information Knowledge of the Data Protection Act and Information Governance
Desirable
- oKnowledge of Mental Health Act 1983. oKnowledge of the Mental Capacity Act oPrevious experience of working in a Healthcare environment / Public service provider/HMP Setting
Skills
Essential
- oLeadership and supervisory management skills oStandard setting and auditing oTraining in Microsoft software packages including Outlook, Excel, and PowerPoint oExperience of working with NHS systems such as RiO oAble to plan and manage own complex workload to meet the JD requirements ensuring timelines are met oAbility to deal professionally with information and able to always observe confidentiality oAbility to work under pressure oThere will be frequent requirement to concentrate while dealing with interruptions to response to other demands and situations in relation to MHL service delivery and staff support. Daily there is a constant need to re-evaluate. oBe able to assess and interpret an array of complex information and situation, delivering clear rational for service delivery and outcomes.
Desirable
- oSets a vision, direction & objectives in collaboration. oInspires other by acting with integrity and role modelling. oDrives service improvement and addresses poor performance. oCreates a positive environment which encourages open discussion & innovation oAble to influence management decisions through relevant advice and professional and personal credibility
Personal Qualities
Essential
- oDemonstrate Trust Values; compassionate; inclusive; committed oLead by example. oAbility to travel independently in a timely manner oDemonstrate continuous professional development. oProven team working skills oAbility to work on own initiative, act in an autonomous capacity in the day-to-day operational management and delivery of services by the team. oGood organisational and communication skills. oAbility to liaise with personnel from all levels and backgrounds. oShows respect & understanding of diversity & values difference, treats all people fairly and appropriately oExcellent interpersonal skills oRequired to regularly work with VDU's and have standard keyboard skills when inputting electronic data/report writing oConfident. oTactful and articulate.
Desirable
- oResilient, empathetic, and motivated
Person Specification
Other
Essential
- oAble to travel to other Trust sites' The post is office based. oWhen traveling to other trust sites there may be incidental contact to patients.
Training and Qualifications
Essential
- oDegree in business management, healthcare and law or equivalent experience plus further training and experience to postgraduate diploma level equivalent. oOr a professional qualification in business management.
Desirable
- oEvidence of continuous learning and development
Knowledge and Experience
Essential
- oPrevious management experience oHas proven track record in working collaboratively across organisational and professional boundaries. oHas had experience facilitating educational sessions/ workshops for other staff/ professionals oExperience of Recruitment / Selection / Training & development of staff oOccasional exposure of dealing with distressing situations that requires tactfulness and diplomacy. oExperience of dealing with sensitive issues and communicating complex Mental Health information Knowledge of the Data Protection Act and Information Governance
Desirable
- oKnowledge of Mental Health Act 1983. oKnowledge of the Mental Capacity Act oPrevious experience of working in a Healthcare environment / Public service provider/HMP Setting
Skills
Essential
- oLeadership and supervisory management skills oStandard setting and auditing oTraining in Microsoft software packages including Outlook, Excel, and PowerPoint oExperience of working with NHS systems such as RiO oAble to plan and manage own complex workload to meet the JD requirements ensuring timelines are met oAbility to deal professionally with information and able to always observe confidentiality oAbility to work under pressure oThere will be frequent requirement to concentrate while dealing with interruptions to response to other demands and situations in relation to MHL service delivery and staff support. Daily there is a constant need to re-evaluate. oBe able to assess and interpret an array of complex information and situation, delivering clear rational for service delivery and outcomes.
Desirable
- oSets a vision, direction & objectives in collaboration. oInspires other by acting with integrity and role modelling. oDrives service improvement and addresses poor performance. oCreates a positive environment which encourages open discussion & innovation oAble to influence management decisions through relevant advice and professional and personal credibility
Personal Qualities
Essential
- oDemonstrate Trust Values; compassionate; inclusive; committed oLead by example. oAbility to travel independently in a timely manner oDemonstrate continuous professional development. oProven team working skills oAbility to work on own initiative, act in an autonomous capacity in the day-to-day operational management and delivery of services by the team. oGood organisational and communication skills. oAbility to liaise with personnel from all levels and backgrounds. oShows respect & understanding of diversity & values difference, treats all people fairly and appropriately oExcellent interpersonal skills oRequired to regularly work with VDU's and have standard keyboard skills when inputting electronic data/report writing oConfident. oTactful and articulate.
Desirable
- oResilient, empathetic, and motivated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
