General Porter

Job description

Job responsibilities

Role Summary:

To provide and maintain a flexible, dedicated, comprehensive frontline support service to the staff and patients and provide a support service to other departments of the Trust. This involves undertaking a wide range of duties including moving and handling that enable the clinical and non-clinical departments to function effectively.

Principle Job Duties/Key Performance Areas:

The post holder will work as part of a team to provide an efficient portering service to the Trust.

To provide and to contribute to, a first class customer care service to all users of the Trust.

To transfer patients, medical equipment and associated medical sundries as delegated by line management by use of bed, chair, trolley etc.

To transfer furniture and assist in relocating equipment during office relocations and or new developments.

To distribute and collect linen/laundry to designated locations as in agreed schedules. This includes soiled and infected linen.

To undertake refuse collections of clinical, household, confidential and specialist waste, and changing of the clinical waste bags on A&E unit as and when required.

To transfer furniture and equipment for disposal.

Collect, distribute and document for audit and security purposes specimens/bloods for pathology, including emergency collections and distributions as and when required by the service.

Provide the exchange, transfer and testing of portable medical gas cylinders and document a record of the usage. Report any identifiable faults.

Provide the exchange & transfer of manifold medical gas cylinders and document a record of the usage. Report any identifiable faults.

Undertake driving duties as necessary in accordance with service needs.

Undertake hospital mortuary duties in the measuring, transfer, preparation and documentation of the deceased, also the laying out of the deceased in the absence of mortuary personnel. Assist the police and ambulance with access to the mortuary.

Ensure that the expectations of service users are met through the compliance with the Portering Service Standards.

Attend training as required to meet statutory and service needs within the Portering Service.

Ensure compliance with written procedures for all aspects of Portering Services, these forming the basis of Portering Service Standards and induction training.

In the absence of supervisor to answer any telephone calls, and undertake/distribute work as necessary.

To carry the bleep(s) when supervisors or acting supervisor are on a break.

To assist in the case of a missing patient.

To unlock hospital entrances in the unlikely event, if Security personnel are dealing with security incidents. Ensuring staff have access to hospital at 6am and hospital is locked down at 10pm

In the event of the baby abduction being activated staff to assist

Bed Management procedures daily at 8am, Monday to Sunday

To attend incidents of fire in line with operational procedures.

To provide an immediate on call response to Medical emergencies.

From time to time it may be required for the post holder to work in other areas of the Trust, in particular the Linen Services and Transport Departments. In such instances staff the post-holder will receive the appropriate training

Have responsibility for the safe and effective utilisation of equipment used by the Portering Service.

As directed, assist newly appointed porters during the local induction phase, in awareness and familiarisation of the services provided and the processes that enable the service to function effectively, safely and securely.

The Portering Services operate throughout the year and as such the post-holder will be under a contractual obligation to work on National Public/Bank Holidays, if rostered to do so.

Person Specification

Experience and Knowledge

Desirable

• Previous portering experience.

Skills & Ability

Essential

• Willingness to use equipment.
• Using own initiative.
• Ability to work as part of a team.
• Clean/tidy appearance.
• Punctuality/Good attendance record/Reliability
• Physically fit (some heavy lifting involved)
• Pleasant & courteous manner

Desirable

• Ability to undertake driving duties in a Trust vehicle

Education & Qualifications

Essential

• Educated-to a standard of basic numeracy and literacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

BVH

Whinney Heys Road

Blackpool

FY3 8NR

Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)