Job summary
The post holder will supervise a team of staff in providing a quality and efficient comprehensive portering, domestic cleaning and site services at our NHS Trust in line with the National Cleaning Standards, department Standing Operational Procedures and Trust Policies.
To ensure a high standard of Patient Environmental Site services are delivered across a range of facilities services.
To provide excellent customer service to our patients, colleagues and members of the public at all times.
Communicate effectively and in a timely manner with a range of hospital staff, the public, patients and colleagues across the Trust.
Main duties of the job
Providing supervision, support, training and development to Patient Environment Service Assistants and Domestic Assistants
Carry out administration duties in line with the job role, departmental procedures and Trust policies. Carry out own team appraisals and return to work sickness meetings and review meetings as required.
Prioritise work load and location of staff in order to provide a quality and efficient service.
Arrangement of duty rotas to suit the needs of the service, planning and allocating holiday requests. Covering sickness and working within financial constraints of the department set by management following approval and under the guidance of line management.
Ensuring correct usage of approved cleaning materials to the manufacturer's specification and COSSH data sheets.
To review, audit and ensure that work is carried out by the service staff in accordance with work schedules, in line with the national cleanliness standard and Trust operational policies.
About us
We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
Person Specification
Education and qualifications
Essential
- Relevant related NVQ 2 or equivalent experience or (British Institute Cleaning Science) BICS qualification in cleaning sciences
Desirable
- Certificate in COSHH
- Award in Risk Assessment
- Gas safety awareness certificate
- Certificate in Health and Safety
- NVQ Level 2 Team Leading or Level 3 Management or equivalent
Experience
Essential
- Demonstrate a period of leading a team within a busy Environment. Team Working
- Relevant Supervisory Experience
- Experience working with computers IT based systems
Desirable
- Knowledge of Cleaning in a large setting or health care establishment
- Knowledge of medical gas handling
- Knowledge of customer care
- Knowledge of acute hospital environment
Skills, ability and knowledge
Essential
- Ability to deal with information sensitively and confidentially
- Deal with a diverse range of people face to face
- Able to demonstrate leadership skills
- Ability to deal with internal and external communication using both verbal and written material
- Team Building skills
- Able to demonstrate problem solving methods
- Able to demonstrate and address manual handling assessments
Desirable
- Able to communicate within a team and provide diverse feedback to colleagues and line managers
- Able to assess and communicate risks within their area of responsibility
Personal qualities
Essential
- Ability to travel between the Trust sites as required
- To demonstrate flexibility in approach to work patterns
Desirable
- Deal with day to day work loads
Person Specification
Education and qualifications
Essential
- Relevant related NVQ 2 or equivalent experience or (British Institute Cleaning Science) BICS qualification in cleaning sciences
Desirable
- Certificate in COSHH
- Award in Risk Assessment
- Gas safety awareness certificate
- Certificate in Health and Safety
- NVQ Level 2 Team Leading or Level 3 Management or equivalent
Experience
Essential
- Demonstrate a period of leading a team within a busy Environment. Team Working
- Relevant Supervisory Experience
- Experience working with computers IT based systems
Desirable
- Knowledge of Cleaning in a large setting or health care establishment
- Knowledge of medical gas handling
- Knowledge of customer care
- Knowledge of acute hospital environment
Skills, ability and knowledge
Essential
- Ability to deal with information sensitively and confidentially
- Deal with a diverse range of people face to face
- Able to demonstrate leadership skills
- Ability to deal with internal and external communication using both verbal and written material
- Team Building skills
- Able to demonstrate problem solving methods
- Able to demonstrate and address manual handling assessments
Desirable
- Able to communicate within a team and provide diverse feedback to colleagues and line managers
- Able to assess and communicate risks within their area of responsibility
Personal qualities
Essential
- Ability to travel between the Trust sites as required
- To demonstrate flexibility in approach to work patterns
Desirable
- Deal with day to day work loads
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
