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East Lancashire Hospitals NHS Trust

Business Change Facilitator

The closing date is 01 June 2025

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Job summary

Some people are just born with a natural ability lead people through digital transformations. We want you to be the person that drives changes within our hospitals. With your caring and compassionate style and approach, you'll ensure staff feel respected and valued. Indeed, that is at the heart of what our team aspire to achieve...so if that appeals to you and you are looking to work within a team with shared goals and doing what it takes to provide the best possible service - then we really want to hear from you.

Our Clinical Applications Project Management team are first class leaders of change bringing digital enhancements to the Trust so we want someone who is bold and enthusiastic and can organise to perfection. With great customer relations skills, being calm under pressure, supporting our Trust staff quickly and efficiently.

As a member of our close-knit team, you will have excellent communication and organisational skills, with the ability to work as part of a team and on your own.

Main duties of the job

You will work within the Programme Management Office (PMO) within OneLSC/Enterprise-Wide Applications at Lancashire Teaching Hospitals NHS Foundation Trust.

You will have experience in supporting IT Clinical Applications projects and willing to work with specialities and leaders across the organisation, ensuring they have the right systems and support to do their job. Needing to respond to changing NHS England and Trust demands, you'll be able to work well under pressure and retain/relay information accurately. Don't worry, we know it sounds scary but there's a whole induction package behind it. The role isn't for the faint hearted, and it is essential you are a quick learner, able to prioritise and undertake numerous tasks simultaneously.

About us

We are not going to shy away from saying this is ideally a job for someone who thrives in a fast-paced environment. We're a very busy team, undertaking numerous tasks simultaneously often these being emergencies requiring an extremely quick response - but for the right candidate, we know this will make the role even more exciting for you. It's hard to cram it all into one advert and we are sure you will have a question or two, so why not have a chat with Jessyca by dropping her an email and arranging a good time to have a chat: Jessyca.Ollerton@lthtr.nhs.uk

Details

Date posted

22 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

435-1LSC-LT-035-25

Job locations

Preston Business Centre

Preston Business Centre, Watling St Rd, Fulwood, Preston

Preston

PR2 8DY


Job description

Job responsibilities

To support Project Managers with defined projects, ensuring all stakeholders and project teams have a clear understanding of the objectives, timescales and their responsibilities such that the required outcomes are achieved using relevant project management methodologies as appropriate.

To provide advice and ongoing support for projects under the Digital & Health Informatics vision including post-delivery, such that systems remain effective, secure and available to Trust and the wider health community as needed, including performance reporting and troubleshooting.

Support the Programme Management Office in the development of the current and future state analysis in line with the overarching programme deliverables.

Please find the full job description in the attached document.

Job description

Job responsibilities

To support Project Managers with defined projects, ensuring all stakeholders and project teams have a clear understanding of the objectives, timescales and their responsibilities such that the required outcomes are achieved using relevant project management methodologies as appropriate.

To provide advice and ongoing support for projects under the Digital & Health Informatics vision including post-delivery, such that systems remain effective, secure and available to Trust and the wider health community as needed, including performance reporting and troubleshooting.

Support the Programme Management Office in the development of the current and future state analysis in line with the overarching programme deliverables.

Please find the full job description in the attached document.

Person Specification

Qualifications & Education

Essential

  • Educated to A level standard or equivalent with proven knowledge of working in a business change role
  • ECDL/MOST or equivalent qualification/experience

Desirable

  • PRINCE 2 foundation or equivalent

Knowledge & Experience

Essential

  • Significant work experience within the NHS
  • Knowledge of business processes supporting clinical service delivery
  • Substantial experience working with business change or project implementation
  • Experience in delivering technology solutions for critical business activities
  • Sound understanding and operational experience of Microsoft Office and Database theory

Desirable

  • In depth operational knowledge of QCPR (Trust EPR System)
  • Proven supervisory experience
  • Experience of monitoring/auditing processes of work
Person Specification

Qualifications & Education

Essential

  • Educated to A level standard or equivalent with proven knowledge of working in a business change role
  • ECDL/MOST or equivalent qualification/experience

Desirable

  • PRINCE 2 foundation or equivalent

Knowledge & Experience

Essential

  • Significant work experience within the NHS
  • Knowledge of business processes supporting clinical service delivery
  • Substantial experience working with business change or project implementation
  • Experience in delivering technology solutions for critical business activities
  • Sound understanding and operational experience of Microsoft Office and Database theory

Desirable

  • In depth operational knowledge of QCPR (Trust EPR System)
  • Proven supervisory experience
  • Experience of monitoring/auditing processes of work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

Preston Business Centre

Preston Business Centre, Watling St Rd, Fulwood, Preston

Preston

PR2 8DY


Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

Preston Business Centre

Preston Business Centre, Watling St Rd, Fulwood, Preston

Preston

PR2 8DY


Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Digital Project Manager

Jessyca Ollerton

jessyca.ollerton@lthtr.nhs.uk

Details

Date posted

22 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

435-1LSC-LT-035-25

Job locations

Preston Business Centre

Preston Business Centre, Watling St Rd, Fulwood, Preston

Preston

PR2 8DY


Supporting documents

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