East Lancashire Hospitals NHS Trust

Wellbeing Practitioner

Information:

This job is now closed

Job summary

The post-holder will work within the Occupational Health and Wellbeing team providing wellbeing interventions to support clients with mild to moderate health and wellbeing concerns and coaching individuals to lead a healthy Lifestyle. This role has a specialist focus on delivering workplace health and wellbeing projects across the organisation and as such appropriate qualifications and experience of Project Management is essential to this role. The post holder will work with people with different cultural backgrounds, different staff groups and ages, and should be committed to equal opportunities.

The post holder will also be required to take part in any other activities for which they are competent in as and when the service requires this. The post holder will contribute to the implementation of the ELHT People Strategy and the ELHT Health and Wellbeing strategic action plan, focusing on a proactive and preventative approach to staff health and wellbeing.

Main duties of the job

Specific Duties and Responsibilities

PROJECT MANAGEMENT

To act as project manager for a number of discrete projects within defined parameters as agreed by the Head of Well Service . The nature of projects will be varied which may include some complex and large-scale projects.

Liaise with all relevant stakeholders involved in a project to ensure collaborative and transparent ways of working and facilitate all parties to ensure timescales are adhered to.

Plan, organise and develop complex activities into clear project strategies for staff health and wellbeing interventions across the organisation .

Lead, motivate and organise actual and virtual project teams which may include internal and external parties, encouraging a sense of urgency to manage the delivery of projects and work packages within agreed timescales to specified quality criteria.

Collate and produce regular activity and performance monitoring reports.

Organise and manage own workload on day-to-day basis to meet competing demands and deadlines, including an ability to respond flexibly to ad-hoc requests

About us

To contribute to the development of best practice within the service.To maintain up-to-date knowledge of legislation, national and local policies and procedures in relation to Mental Health and Primary Care Services.All employees have a duty and responsibility for their own health and safety and the health of safety of colleagues, patients and the general public.All employees have a responsibility and a legal obligation to ensure that information processed for both patients and staff is kept accurate, confidential, secure and in line with the Data Protection Act (1998) and Security and Confidentiality Policies.

It is the responsibility of all staff that they do not abuse their official position for personal gain, to seek advantage of further private business or other interests in the course of their official duties.Be responsible for organising and planning own caseload to meet service and patient priorities. Readjusting plans as situations change/arise.Undertake any other duties that might be considered appropriate by the Head of Occupational Health and Wellbeing.

Details

Date posted

12 October 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

435-C195-23

Job locations

Royal Blackburn Hospital

Haslingden Road

Blackburn

BB2 3HH


Job description

Job responsibilities

Clinical

Undertake formal assessment of referred clients prior to any treatments

Prioritise and manage referrals and workload

Accept referrals via agreed protocols within the service and develops programmes of support packages.

Assess and support staff with common health and wellbeing problems in the self management of their recovery.

Assess and support staff with relationship difficulties/conflict resolution in the workplace.

Undertakes client-centred interviews which identifies areas where the person wishes to see change and or recovery/resolution and make an accurate assessment of risk to self and others.

Make decisions on suitability of new referrals, adhering to the departments referral protocols, refers unsuitable clients on to the relevant service or back to the referral agent as necessary or steps-up the persons treatment to the appropriate member of the multi-disciplinary team.

Provide a range of information and support for evidence-based interventions. This work may be face to face, telephone or via other media.

Keep up to date with the Trust wellbeing offers/ policies and strategies and local health and wellbeing services and offers.

Educate and involve key stakeholders in management/interventions as necessary.

Deliver Health and Wellbeing training and education to internal and external audiences

Adhere to an agreed activity contract relating to the overall number of client contacts offered, and sessions carried out per week in order to minimise waiting times and ensure intervention delivery remains accessible and convenient.

Attend multi-disciplinary meetings relating to referrals or clients, where appropriate. Complete all requirements relating to data collection within the service.

Keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision making.

Work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.

Assess and integrate issues surrounding work and employment into the overall intervention process.

Operate at all times from an inclusive values base which promotes recovery/resolution and recognises and respects diversity.

Prepare and present clinical information for all clients on their caseload to clinical case management supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivery.

Respond to and implement supervision suggestions by supervisors in clinical practice.

Engage in and respond to personal development supervision to improve competences and clinical practice.

Be professionally and legally accountable for all aspects of own work, including the management of patients/clients in your care.

Make available an early active health and wellbeing programme on a self referral and management referral basis.

Assess patient understanding of treatment proposals, gain valid informed consent and have the capacity to work within a legal framework

Manage clinical risk within own caseload. Support workplace risk assessments to identify areas where health and wellbeing problems are affecting employee well being.

Carry out individual and group risk assessments as applicable.

Work within Trust clinical guidelines and have a good working knowledge of national and local standards and monitor own and others quality of practice as appropriate.

Be responsible for maintaining accurate and comprehensive client treatment records in line with standards of practice.

Responsible for the safe and competent use of all equipment and patient appliances and aids and ensure that junior staff/assistants attain competency prior to use.

All Occupational Health staff working within this Trust are appointed on a ELHT health economy wide basis and may be asked, should circumstances so dictate, to work in any Occupational Health clinic within the district at any time.

Professional

Adhere to strict infection control measures

Ensure the maintenance of standards of practice according to the employer and any regulating, and keep up to date on new recommendations/guidelines set by the department of health (e.g. NHS plan, National Service Framework, National Institute for Clinical Excellence).

Ensure that client confidentiality is protected at all times.

Ensure clear objectives are identified, discussed and reviewed with senior therapists on a regular basis as part of continuing professional development.

Participate in individual performance review and respond to agreed objectives

Keep up to date all records in relation to Continuing Professional Development and ensure personal development plan maintains up to date specialist knowledge of latest theoretical and service delivery models/developments.

Attend relevant conferences / workshops in line with identified professional objectives.

Be responsible for maintaining own competency to practice through Continuing Professional Development activities and maintain a portfolio which reflects personal development.

Undertake the measurement and evaluation of your work and current practices through the use of evidence based practice projects, audit and outcome measures, either individually or with more senior clinicians.

Be an active member of the in-service training programme by attendance at, and participation in, in-service training programmes, tutorials, individual training sessions, external courses and peer review.

Provide training/ guidance for managers and supervisory staff in understanding health and wellbeing, common problems, mediaition and mental health first aid training.

Support individuals who have been absent with health and wellbeing problems. The case management of such employees may involve a multi disciplinary approach.

Empower individuals to act responsibly and consider aspects such as workstation design, breaks, exercise, relationship management, conflict resolution etc.. which all influence health and wellbeing.

Undertake as directed the collection of data for use in service audit and research projects. To manage and undertake research into specific areas of clinical practice and service delivery using a range of research methodologies as part of multi-disciplinary team audit an departmental research initiatives.

General

To contribute to the development of best practice within the service.

To maintain up-to-date knowledge of legislation, national and local policies and procedures in relation to Mental Health and Primary Care Services.

All employees have a duty and responsibility for their own health and safety and the health of safety of colleagues, patients and the general public.

All employees have a responsibility and a legal obligation to ensure that information processed for both patients and staff is kept accurate, confidential, secure and in line with the Data Protection Act (1998) and Security and Confidentiality Policies.

Please see the attached job description and personal specification outlined within the advert for full details of the requirement of this role. Thank you.

Job description

Job responsibilities

Clinical

Undertake formal assessment of referred clients prior to any treatments

Prioritise and manage referrals and workload

Accept referrals via agreed protocols within the service and develops programmes of support packages.

Assess and support staff with common health and wellbeing problems in the self management of their recovery.

Assess and support staff with relationship difficulties/conflict resolution in the workplace.

Undertakes client-centred interviews which identifies areas where the person wishes to see change and or recovery/resolution and make an accurate assessment of risk to self and others.

Make decisions on suitability of new referrals, adhering to the departments referral protocols, refers unsuitable clients on to the relevant service or back to the referral agent as necessary or steps-up the persons treatment to the appropriate member of the multi-disciplinary team.

Provide a range of information and support for evidence-based interventions. This work may be face to face, telephone or via other media.

Keep up to date with the Trust wellbeing offers/ policies and strategies and local health and wellbeing services and offers.

Educate and involve key stakeholders in management/interventions as necessary.

Deliver Health and Wellbeing training and education to internal and external audiences

Adhere to an agreed activity contract relating to the overall number of client contacts offered, and sessions carried out per week in order to minimise waiting times and ensure intervention delivery remains accessible and convenient.

Attend multi-disciplinary meetings relating to referrals or clients, where appropriate. Complete all requirements relating to data collection within the service.

Keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision making.

Work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.

Assess and integrate issues surrounding work and employment into the overall intervention process.

Operate at all times from an inclusive values base which promotes recovery/resolution and recognises and respects diversity.

Prepare and present clinical information for all clients on their caseload to clinical case management supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivery.

Respond to and implement supervision suggestions by supervisors in clinical practice.

Engage in and respond to personal development supervision to improve competences and clinical practice.

Be professionally and legally accountable for all aspects of own work, including the management of patients/clients in your care.

Make available an early active health and wellbeing programme on a self referral and management referral basis.

Assess patient understanding of treatment proposals, gain valid informed consent and have the capacity to work within a legal framework

Manage clinical risk within own caseload. Support workplace risk assessments to identify areas where health and wellbeing problems are affecting employee well being.

Carry out individual and group risk assessments as applicable.

Work within Trust clinical guidelines and have a good working knowledge of national and local standards and monitor own and others quality of practice as appropriate.

Be responsible for maintaining accurate and comprehensive client treatment records in line with standards of practice.

Responsible for the safe and competent use of all equipment and patient appliances and aids and ensure that junior staff/assistants attain competency prior to use.

All Occupational Health staff working within this Trust are appointed on a ELHT health economy wide basis and may be asked, should circumstances so dictate, to work in any Occupational Health clinic within the district at any time.

Professional

Adhere to strict infection control measures

Ensure the maintenance of standards of practice according to the employer and any regulating, and keep up to date on new recommendations/guidelines set by the department of health (e.g. NHS plan, National Service Framework, National Institute for Clinical Excellence).

Ensure that client confidentiality is protected at all times.

Ensure clear objectives are identified, discussed and reviewed with senior therapists on a regular basis as part of continuing professional development.

Participate in individual performance review and respond to agreed objectives

Keep up to date all records in relation to Continuing Professional Development and ensure personal development plan maintains up to date specialist knowledge of latest theoretical and service delivery models/developments.

Attend relevant conferences / workshops in line with identified professional objectives.

Be responsible for maintaining own competency to practice through Continuing Professional Development activities and maintain a portfolio which reflects personal development.

Undertake the measurement and evaluation of your work and current practices through the use of evidence based practice projects, audit and outcome measures, either individually or with more senior clinicians.

Be an active member of the in-service training programme by attendance at, and participation in, in-service training programmes, tutorials, individual training sessions, external courses and peer review.

Provide training/ guidance for managers and supervisory staff in understanding health and wellbeing, common problems, mediaition and mental health first aid training.

Support individuals who have been absent with health and wellbeing problems. The case management of such employees may involve a multi disciplinary approach.

Empower individuals to act responsibly and consider aspects such as workstation design, breaks, exercise, relationship management, conflict resolution etc.. which all influence health and wellbeing.

Undertake as directed the collection of data for use in service audit and research projects. To manage and undertake research into specific areas of clinical practice and service delivery using a range of research methodologies as part of multi-disciplinary team audit an departmental research initiatives.

General

To contribute to the development of best practice within the service.

To maintain up-to-date knowledge of legislation, national and local policies and procedures in relation to Mental Health and Primary Care Services.

All employees have a duty and responsibility for their own health and safety and the health of safety of colleagues, patients and the general public.

All employees have a responsibility and a legal obligation to ensure that information processed for both patients and staff is kept accurate, confidential, secure and in line with the Data Protection Act (1998) and Security and Confidentiality Policies.

Please see the attached job description and personal specification outlined within the advert for full details of the requirement of this role. Thank you.

Person Specification

Education & Qualifications

Essential

  • Diploma/degree level in Health Care related topic
  • Evidence of CPD maintained in a portfolio including attendance at recent postgraduate courses relevant to Occupational Health/Mediation/Vocational Rehabilitation/ Mental health and Wellbeing assessments and interventions
  • Mental Health First Aider

Desirable

  • Trained in individual/Group Mediation in a healthcare Trust

Experience

Essential

  • Extensive experience (usually 18 months) in a healthcare setting in a support role.
  • Experience of working as part of an Occupational Health and Wellbeing team
  • Contribution to clinical education of less experienced staff or students or assistants
  • Progressive experience of working in the Occupational health and wellbeing environment and/or conflict resolution in the workplace with evidence to support this
  • Project management

Skills/Knowledge/Aptitude

Essential

  • Remain updated with best practice and new research
  • Able to present information, written and orally, in a clear and logical manner
  • Ability to organise, prioritise and delegate
  • Understanding of clinical governance and its implications for services, including experience of quality issues and audit
  • Ability to comprehend and work within the Trust's policies of data protection, equal opportunities and health and safety and meet the differing needs of the patients
  • Ability to keep accurate and legible patient notes
  • Able to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities
  • Ability to cope working in a stressful environment and with emotional or aggressive patients and carers
  • Competent IT Skills
  • Presentation Skill

Personal Qualaties

Essential

  • Able to work as a team member
  • Flexible
  • Empathetic
  • Problem solving
Person Specification

Education & Qualifications

Essential

  • Diploma/degree level in Health Care related topic
  • Evidence of CPD maintained in a portfolio including attendance at recent postgraduate courses relevant to Occupational Health/Mediation/Vocational Rehabilitation/ Mental health and Wellbeing assessments and interventions
  • Mental Health First Aider

Desirable

  • Trained in individual/Group Mediation in a healthcare Trust

Experience

Essential

  • Extensive experience (usually 18 months) in a healthcare setting in a support role.
  • Experience of working as part of an Occupational Health and Wellbeing team
  • Contribution to clinical education of less experienced staff or students or assistants
  • Progressive experience of working in the Occupational health and wellbeing environment and/or conflict resolution in the workplace with evidence to support this
  • Project management

Skills/Knowledge/Aptitude

Essential

  • Remain updated with best practice and new research
  • Able to present information, written and orally, in a clear and logical manner
  • Ability to organise, prioritise and delegate
  • Understanding of clinical governance and its implications for services, including experience of quality issues and audit
  • Ability to comprehend and work within the Trust's policies of data protection, equal opportunities and health and safety and meet the differing needs of the patients
  • Ability to keep accurate and legible patient notes
  • Able to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities
  • Ability to cope working in a stressful environment and with emotional or aggressive patients and carers
  • Competent IT Skills
  • Presentation Skill

Personal Qualaties

Essential

  • Able to work as a team member
  • Flexible
  • Empathetic
  • Problem solving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

Royal Blackburn Hospital

Haslingden Road

Blackburn

BB2 3HH


Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

Royal Blackburn Hospital

Haslingden Road

Blackburn

BB2 3HH


Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Occupational Health and Wellbeing Services

Simon Brewer

simon.brewer@elht.nhs.uk

01254732300

Details

Date posted

12 October 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

435-C195-23

Job locations

Royal Blackburn Hospital

Haslingden Road

Blackburn

BB2 3HH


Supporting documents

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