Job summary
We are currently seeking a Directorate Manager to join the Division of Surgery, Anaesthetics and Critical Care at East Lancashire Hospitals NHS Trust (ELHT).
This role is pivotal to the delivery of high quality care at ELHT and is a rare opportunity for an inclusive and compassionate leader to shape the future design of our services and improve patient outcomes.
The Trust is in the midst of an exciting but challenging time. To both effectively recover our elective services and further advance our strategic ambitions, we seek an individual capable of supporting teams to deliver outstanding and responsive care today, whilst ensuring we continue to build exceptional and resilient teams for tomorrow, motivated throughout by the goal of providing Safe, Personal and Effective care.
Main duties of the job
The post holder will work as part of the Senior Management Team to provide operational, staffing and budget management.
The post holder will be responsible for the efficient and effective day to day running of a number of specified services. This includes the delivery of operational performance targets (finance, activity, workforce and quality/safety) and the achievement of service objectives and standards relevant to the service area.
The post holder will support the clinical leadership of the Directorates to deliver a range of outcomes, ensuring that fundamental and underlying activities to organisational success are achieved.
About us
Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.
Our vision is to be widely recognised for providing safe, personal and effective care.
We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures.
We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.
The Division of Surgery, Anaesthetics and Critical Care is a progressive and innovative Division comprising the departments of General Surgery, Vascular, Colorectal, HPB, Breast, Trauma and Orthopaedics, Ear Nose and Throat, Ophthalmology, Urology, Maxillo Facial Surgery, Dermatology, Emergency General Surgery, Theatres, Anaesthetics, Critical Care and Oncology and Cancer Management.
We provide a full range of assessment and treatment services and boast one of the most comprehensive programmes of robot assisted surgery in the region, with leading surgeons treating Head and Neck, Urological and Colorectal conditions.
We have a team of highly trained, dedicated and experienced staff who operate across all hospital sites. The Division is committed to providing high levels of training and education and is also active in developing multidisciplinary team working and research development.
Job description
Job responsibilities
- Support the Divisional Senior Management Team in the development of strategy and service development within their Directorate.
- With the Directorate Triad, lead the Directorate to deliver on the Trusts performance agenda including access, finance, activity, workforce and quality/safety, access and clinical governance
- Work with the clinical team to ensure good clinical outcomes, standards of patient care are met and the quality of the patient experience within the service area is high
- Ensure effective leadership and line management arrangements are in place for all staff within the service area
- Represent the Trust in external forums as appropriate to the role.
- Deputise for the Divisional Director of Operations or the Deputy Divisional Director of Operations, if required. Act as a positive role model in order to promote a professional and well-motivated workforce
- Facilitate regular communications with all members of the team to ensure all staff are aware of service issues and priorities so that they have the opportunity to input ideas and suggestions
- Participate in the Senior Manager on Call rota within the organisation
Job description
Job responsibilities
- Support the Divisional Senior Management Team in the development of strategy and service development within their Directorate.
- With the Directorate Triad, lead the Directorate to deliver on the Trusts performance agenda including access, finance, activity, workforce and quality/safety, access and clinical governance
- Work with the clinical team to ensure good clinical outcomes, standards of patient care are met and the quality of the patient experience within the service area is high
- Ensure effective leadership and line management arrangements are in place for all staff within the service area
- Represent the Trust in external forums as appropriate to the role.
- Deputise for the Divisional Director of Operations or the Deputy Divisional Director of Operations, if required. Act as a positive role model in order to promote a professional and well-motivated workforce
- Facilitate regular communications with all members of the team to ensure all staff are aware of service issues and priorities so that they have the opportunity to input ideas and suggestions
- Participate in the Senior Manager on Call rota within the organisation
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent level of experience
Experience
Essential
- Substantial experience of performance targets
- Experience in day to day operational management
- Leading the change in a complex environment
- Business planning and development of business cases
- Extensive staff management experience
- Experience in achieving a range of complex performance and financial targets
- Experience of leading and working within multi-disciplinary teams including clinicians
- Leading on capacity and demand planning
- Extensive budget management experience
Knowledge
Essential
- Comprehensive knowledge of the performance agenda including the challenges, initiatives, outcomes, and targets
- Evidence of structured and professional career development
- Knowledge and understanding of computerised financial, management, budgetary management, and workforce information systems
- Knowledge and understanding of governance arrangements and standards in the NHS and the wider health and social care economy
- Understanding and appreciation of inclusion and diversity
- Demonstrable understanding of NHS policy and NHS Constitution
Skills and Aptitudes
Essential
- Ability to lead and motivate a large team of staff including senior clinicians
- Basic IT skills.
- Presentation and interpretive skills both in written and numerical form
- Ability to prioritise work to competing timescales and targets.
- An ability to manage complex issues through a range of approaches to communication
- Ability to deal with difficult and sensitive situations including decision making on competing pressures.
- Ability to influence others in a positive and assertive way to achieve results.
- Ability to work to precise timescales.
- Political awareness
- Ability to write effective business cases to enable decision making
- Coaching & values led leadership style, encouraging engagement and empowerment amongst staff and stakeholders, and in developing high performing teams
- A high level of communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation, training and coaching skills
- Well-developed interpersonal skills to influence, inform, reconcile differences and resolve conflicts
Personal Circumstances
Essential
- Demonstrable drive, commitment and self-motivation
- Imaginative and innovative in developing new ways of working in meeting patient care and service needs
- Resilient - able to deal effectively with stressful working environment without effecting performance
- Consistently demonstrate Trust behaviours
- Team player
Other
Essential
- Able to participate in 'on-call' duties
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent level of experience
Experience
Essential
- Substantial experience of performance targets
- Experience in day to day operational management
- Leading the change in a complex environment
- Business planning and development of business cases
- Extensive staff management experience
- Experience in achieving a range of complex performance and financial targets
- Experience of leading and working within multi-disciplinary teams including clinicians
- Leading on capacity and demand planning
- Extensive budget management experience
Knowledge
Essential
- Comprehensive knowledge of the performance agenda including the challenges, initiatives, outcomes, and targets
- Evidence of structured and professional career development
- Knowledge and understanding of computerised financial, management, budgetary management, and workforce information systems
- Knowledge and understanding of governance arrangements and standards in the NHS and the wider health and social care economy
- Understanding and appreciation of inclusion and diversity
- Demonstrable understanding of NHS policy and NHS Constitution
Skills and Aptitudes
Essential
- Ability to lead and motivate a large team of staff including senior clinicians
- Basic IT skills.
- Presentation and interpretive skills both in written and numerical form
- Ability to prioritise work to competing timescales and targets.
- An ability to manage complex issues through a range of approaches to communication
- Ability to deal with difficult and sensitive situations including decision making on competing pressures.
- Ability to influence others in a positive and assertive way to achieve results.
- Ability to work to precise timescales.
- Political awareness
- Ability to write effective business cases to enable decision making
- Coaching & values led leadership style, encouraging engagement and empowerment amongst staff and stakeholders, and in developing high performing teams
- A high level of communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation, training and coaching skills
- Well-developed interpersonal skills to influence, inform, reconcile differences and resolve conflicts
Personal Circumstances
Essential
- Demonstrable drive, commitment and self-motivation
- Imaginative and innovative in developing new ways of working in meeting patient care and service needs
- Resilient - able to deal effectively with stressful working environment without effecting performance
- Consistently demonstrate Trust behaviours
- Team player
Other
Essential
- Able to participate in 'on-call' duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
