Job summary
The post holder will work as part of the Legal Services Department and with colleagues across the Trust to manage clinical and non-clinical claims from receipt to settlement. In addition the post holder will assist in the administration of Inquests, and attend Inquests on behalf of the Trust, as well as other ad hoc legal matters.
Provide assistance and support to the Head of Legal Services to ensure that contentious inquests and claims (including employer's liability, public liability and clinical negligence) are managed effectively
The post holder will identify through effective claims management any changes to services that need to be made to improve and sustain a positive experience for patients, carers and staff.In all of the above the post holder will liaise with staff at all levels within the Trust and with external bodies, organisations and groups and will be expected to contribute to training for Trust staff on claims management and Inquests.
Main duties of the job
To assist the Head of Legal Services in the administration and management of clinical negligence claims.
Responsibility for insurance claims involving the Trust. These include Employers Liability, Public Liability and Property claims.
To assist the Head of Legal Services in the administration and file management of Inquests within the related rules and regulations of the Coroner and Justice Act 2009
To assist in the administration of other ad hoc legal matters as required and under the supervision of the Head of Legal Services.
Maintain accurate and accessible files of all cases/claims.Maintain accurate and up to date information on the DATIX Database and departmental reports. Escalating any delays immediately to the Head of Legal Services.
Ensuring that the Case Management System is updated and reports are obtained within the timescales specified. Escalating any delays immediately to the Head of Legal Services.
To perform any other duties of a similar nature which may be relevant to the post, and which may arise according to the needs of the service, including the administration of inhouse training events.
Maintain Confidentiality and GDPR Compliance.
About us
Legal Services are a dedicated high quality team within the Trust who manage, investigate and analyse clinical negligence, employers/public liability claims and Inquests to a high standard in accordance with current Trust, Chief Coroner and NHS Resolution policies. We are the main contact point for His Majesty's Coroners' and other Courts. We are a key element in the Trust's initiative to learn, be candid, reduce risk, and share knowledge. At all times, focusing on the improvement of patients' and relatives' experiences.
Job description
Job responsibilities
To assist the Head of Legal Services in the administration and management of clinical negligence claims.
Responsibility for insurance claims involving the Trust. These include Employers Liability, Public Liability and Property claims.
To assist the Head of Legal Services in the administration and file management of Inquests within the related rules and regulations of the Coroner and Justice Act 2009
To assist in the administration of other ad hoc legal matters as required and under the supervision of the Head of Legal Services.
Maintain accurate and accessible files of all cases/claims.Maintain accurate and up to date information on the DATIX Database and departmental reports. Escalating any delays immediately to the Head of Legal Services.
Ensuring that the Case Management System is updated and reports are obtained within the timescales specified. Escalating any delays immediately to the Head of Legal Services.
To perform any other duties of a similar nature which may be relevant to the post, and which may arise according to the needs of the service, including the administration of inhouse training events.
Maintain Confidentiality and GDPR Compliance.
Job description
Job responsibilities
To assist the Head of Legal Services in the administration and management of clinical negligence claims.
Responsibility for insurance claims involving the Trust. These include Employers Liability, Public Liability and Property claims.
To assist the Head of Legal Services in the administration and file management of Inquests within the related rules and regulations of the Coroner and Justice Act 2009
To assist in the administration of other ad hoc legal matters as required and under the supervision of the Head of Legal Services.
Maintain accurate and accessible files of all cases/claims.Maintain accurate and up to date information on the DATIX Database and departmental reports. Escalating any delays immediately to the Head of Legal Services.
Ensuring that the Case Management System is updated and reports are obtained within the timescales specified. Escalating any delays immediately to the Head of Legal Services.
To perform any other duties of a similar nature which may be relevant to the post, and which may arise according to the needs of the service, including the administration of inhouse training events.
Maintain Confidentiality and GDPR Compliance.
Person Specification
Experience
Essential
- Educated to degree level or evidence of equivalent professional qualification / or equivalent experience
- Able to effectively communicate highly complex information both verbally and in writing to a wide range of audiences
- Ability to analyse and interpret medical records, reports from clinicians.
- Ability to liaise compassionately with family in an inquest setting
- Computer literacy, including ability to analyse data, use databases, and write and present reports.
- Good organisational and time management skills that demonstrate the optimal use of resources
- Able to deal with an unpredictable workload, ensuring key priorities and deadlines are met through effective time A/I 11 management
- Significant experience of working with a wide range of professionals.
- Knowledge and experience of the Civil Procedure Rules and Pre action Protocols for the resolution of legal claims
- Knowledge and experience of the Coroner's Act
Desirable
- Previous experience of paralegal in clinical negligence field
Person Specification
Experience
Essential
- Educated to degree level or evidence of equivalent professional qualification / or equivalent experience
- Able to effectively communicate highly complex information both verbally and in writing to a wide range of audiences
- Ability to analyse and interpret medical records, reports from clinicians.
- Ability to liaise compassionately with family in an inquest setting
- Computer literacy, including ability to analyse data, use databases, and write and present reports.
- Good organisational and time management skills that demonstrate the optimal use of resources
- Able to deal with an unpredictable workload, ensuring key priorities and deadlines are met through effective time A/I 11 management
- Significant experience of working with a wide range of professionals.
- Knowledge and experience of the Civil Procedure Rules and Pre action Protocols for the resolution of legal claims
- Knowledge and experience of the Coroner's Act
Desirable
- Previous experience of paralegal in clinical negligence field
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
