Job summary
Temporary Staffing is part of the Human Resources and Organisational Development Directorate who are responsible for sourcing, recruiting and deploying Bank workers, agency workers across a wide range of staff groups throughout the Trust including Nursing, Allied Health Professionals, non-clinical roles to work alongside our permanent workforce.
The Non - Medical Temporary Staffing Manager is responsible for the day-to-day management of the service, the Temporary Staffing Workforce and the Temporary Staffing Team
Main duties of the job
Provide day-to-day management support to the administrative staff of the Temporary Staffing Service ensuring that all staff are inducted, trained and developed to provide an efficient and high-quality service to the Trust.
Developing and implementing flexible temporary staffing solutions
Negotiating rates and developing process management
Ensuring all staff are compliant with core mandatory training
Developing and delivering training on the systems across the business
Encourage and provide other training for Bank Staff making full use of resources available
Contribute to the delivery of specific objectives in the HR/OD Business Plan, in relation to Temporary staffing issues
Comply with all relevant mandatory training requirements and ensure that direct reports do the same
Actively participate in the performance development review process, identifying own development needs and seek out opportunities to enhance your personal performance.
About us
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.
Job description
Job responsibilities
Work closely with other HR Colleagues to ensure a seamless HR Service to divisions
To continually promote equality and diversity and undertake equality impact assessments when required
Be responsible for own development and continually keep up to date with changes to employment legislation and best practice.
Monitor compliance with the Working Time Regulations, taking action as necessary.
Ensure the security and maintenance of the computerised Bank Staffing system reporting faults as appropriate (liaising with the supplier regarding upgrades to the system).
Provide professional and personal support and advice, as required, to all staff registered with the Trust Bank Register.
Carry out annual performance reviews of direct reports.
Participate in external networks to support the on-going development of temporary staffing service within the Trust.
Always promote a positive image of the Bank both internally and externally
In conjunction with Line Managers, ensure that disciplinary/capability/sickness/absence issues of temporary staff are undertaken in line with the Trusts procedure for bank staff
Work within the guidelines of relevant legislation, policies and procedures
Empowered to make decisions in as far as they impact direct reports and in collaboration with the Non Medical Temporary Staffing Business Partner.
Undertake Personal Development Reviews and 121s, identify training needs and support
Personal development of direct reports
Ensure all staff are recruited to the Temporary Staffing Service in line with the Trusts procedure for bank staff liaising with the Recruitment Team to ensure all processes are in line with best practice.
Job description
Job responsibilities
Work closely with other HR Colleagues to ensure a seamless HR Service to divisions
To continually promote equality and diversity and undertake equality impact assessments when required
Be responsible for own development and continually keep up to date with changes to employment legislation and best practice.
Monitor compliance with the Working Time Regulations, taking action as necessary.
Ensure the security and maintenance of the computerised Bank Staffing system reporting faults as appropriate (liaising with the supplier regarding upgrades to the system).
Provide professional and personal support and advice, as required, to all staff registered with the Trust Bank Register.
Carry out annual performance reviews of direct reports.
Participate in external networks to support the on-going development of temporary staffing service within the Trust.
Always promote a positive image of the Bank both internally and externally
In conjunction with Line Managers, ensure that disciplinary/capability/sickness/absence issues of temporary staff are undertaken in line with the Trusts procedure for bank staff
Work within the guidelines of relevant legislation, policies and procedures
Empowered to make decisions in as far as they impact direct reports and in collaboration with the Non Medical Temporary Staffing Business Partner.
Undertake Personal Development Reviews and 121s, identify training needs and support
Personal development of direct reports
Ensure all staff are recruited to the Temporary Staffing Service in line with the Trusts procedure for bank staff liaising with the Recruitment Team to ensure all processes are in line with best practice.
Person Specification
Qualifications
Essential
- CIPD
- Degree or equivalent level of qualification or experience
- ECDL
Desirable
- Evidence of further related study
Experience
Essential
- High level of knowledge of administrative processes and procedures.
- Team management experience
- Proven report writing and data analysis.
- Manage payments to Temporary staffing.
- Good understanding of agency/ HR legislation and changes made.
- Working to budgets.
- Managing HR, sickness, special leave, disciplinary
- Excellent Keyboard skills, written reports.
Desirable
- Specialist knowledge of Temporary Staffing Bank / Agency regulations including Agency Worker Regulations, Working Time Directive and related employment law
Knowledge and skills
Essential
- Experience in a senior clerical / administrative role
- Experience in a line manager / supervisory role
- High level of knowledge and experience of Temporary Staffing
- Knowledge of Agenda for change and NHSI/E
- Proactive rather than reactive approach
- Team Player
- Motivated
Desirable
- Knowledge of the Bank Staff management system
Personal attributes
Essential
- Advanced knowledge of Microsoft Office, Word, Excel and Outlook
- Effective interpersonal and communication skills with staff at all levels.
- Analytical & judgemental skills
- Confident to answer queries from all levels of staff.
- Ability to work Autonomously.
- Able to prioritise own workload and work unsupervised.
- Able to work effectively under pressure and to strict deadlines.
- Resilient and determined
- Able to demonstrate tact, diplomacy and sensitivity.
- Excellent written & verbal communication skills.
- Advanced quality report writing.
- Demonstrate excellent leadership skills, incorporating flexibility and the ability to motivate and influence.
Person Specification
Qualifications
Essential
- CIPD
- Degree or equivalent level of qualification or experience
- ECDL
Desirable
- Evidence of further related study
Experience
Essential
- High level of knowledge of administrative processes and procedures.
- Team management experience
- Proven report writing and data analysis.
- Manage payments to Temporary staffing.
- Good understanding of agency/ HR legislation and changes made.
- Working to budgets.
- Managing HR, sickness, special leave, disciplinary
- Excellent Keyboard skills, written reports.
Desirable
- Specialist knowledge of Temporary Staffing Bank / Agency regulations including Agency Worker Regulations, Working Time Directive and related employment law
Knowledge and skills
Essential
- Experience in a senior clerical / administrative role
- Experience in a line manager / supervisory role
- High level of knowledge and experience of Temporary Staffing
- Knowledge of Agenda for change and NHSI/E
- Proactive rather than reactive approach
- Team Player
- Motivated
Desirable
- Knowledge of the Bank Staff management system
Personal attributes
Essential
- Advanced knowledge of Microsoft Office, Word, Excel and Outlook
- Effective interpersonal and communication skills with staff at all levels.
- Analytical & judgemental skills
- Confident to answer queries from all levels of staff.
- Ability to work Autonomously.
- Able to prioritise own workload and work unsupervised.
- Able to work effectively under pressure and to strict deadlines.
- Resilient and determined
- Able to demonstrate tact, diplomacy and sensitivity.
- Excellent written & verbal communication skills.
- Advanced quality report writing.
- Demonstrate excellent leadership skills, incorporating flexibility and the ability to motivate and influence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
