Neighbourhood Care Coordinator

Job summary

We are excited to be recruiting x2 Neighbourhood Care Coordinators. The Neighbourhood Care Coordinator will act as a trusted, named point of contact for residents with health, wellbeing and social care needs. Working across organisations within the neighbourhood partnership, the post holder will support individuals to navigate services, overcome barriers, and access the right support at the right time.

This innovative role focuses on taking a whole-person approach to care, recognising that a resident's health, social circumstances and personal goals are often interconnected. The Care Coordinator will work closely with health, social care and voluntary sector partners to ensure coordinated and person-centred support for people living in Buckinghamshire.

The post holder will build strong relationships with residents, families, and professionals across the system. In addition, they will play an important role in improving the experience of residents by navigating them through their health and wellbeing journey, gathering feedback, supporting people to take an active role in their health and wellbeing, and contributing to service development across the neighbourhood partnership.

Main duties of the job

• Act as the named Care Coordinator for a caseload of residents.
• Build positive, trusted relationships with residents, their families and carers, supporting them throughout their care journey.
• Take a whole-person approach by understanding each resident's physical health, mental health, social circumstances and personal goals.
• Support residents to access services across primary care, community health, mental health, social care, housing and voluntary organisations.
• Maintain regular contact with residents to ensure care plans are progressing and any new needs are identified early.
• Work closely with wider system partners such as GPs, nurses, social workers, allied health professionals, mental health teams and community organisations to coordinate care and ensure a joined-up approach.
• Support residents to understand their conditions, prepare for appointments and increase their confidence in managing their own health and wellbeing.
• Collect and record patient feedback and outcome measures to help improve services and resident experience.
• Maintain accurate records and manage referrals in line with information governance and data protection requirements.
• Coordinate multidisciplinary team meetings and case discussions.

About us

Why colleagues think we are "a great place to work!"

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.

Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.

We provide a range of health and wellbeing services to promote a healthy, happy workforce.

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.

Our mission is to provide personal and compassionate care every time.

We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.

We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.

We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact Pam.Daley@nhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.

We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Buckinghamshire Healthcare NHS Trust

With regular working across all neighbourhood partner organisations throughout Buckinghamshire

Buckinghamshire

HP218AL

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Buckinghamshire Healthcare NHS Trust

With regular working across all neighbourhood partner organisations throughout Buckinghamshire

Buckinghamshire

HP218AL

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

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