Job summary
Key working relationships include all members of the multi-professional team, includingnursingandmedicalstaff, alliedhealthprofessionalsandrelevant supportworkers.
Main duties of the job
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Awareness and understanding of patient-by-patient passports around care needs,supportinganddemonstrating1:1/enhancedcaresupervisionusingtactandempathy, supporting communication through alternative meansi.e.picture boards,whiteboardsor other.Alwaysproviding patientreassurance.
About us
Why colleagues think we are "a great place to work!"
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact Pam.Daley@nhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Person Specification
Education, Qualifications, and Training
Essential
- Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience
- Willing to work towards Level 2 functional skills (Math & English)
Desirable
- Care Certificate/working towards
Experience
Essential
- Experience of working with people, ideally in a front-line customer service role.
Desirable
- Experience of providing person centred care.
Knowledge, Skills, and competence
Essential
- An understanding of the importance of patient confidentially and privacy.
- Demonstrates a caring, compassionate and empathetic approach to patient's and colleagues, whilst having a professional approach.
- Recognise how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work
- Good verbal and written English communication skills.
- The ability to respond with kindness and humanity to patients.
- A flexible and adaptable approach with the aptitude to work in a busy hospital healthcare setting.
- Willingness to undertake the mentorship of new Maternity Assistants after 12 months in post.
- Basic knowledge of health and safety with an awareness of the importance of following Trust policies and procedures.
- An appreciation of equality, diversity and inclusion and how this influences how care is provided to patients.
- A willingness to provide the highest standards of patient care including personal care.
- Ability to work as part of a team.
- Good understanding of care needs relevant to patients in a hospital setting to include: Eating and drinking Dignity and respect Communication/conflict resolution Handwashing and infection control Hygiene needs Safeguarding
- Understands the limit and scope of their job role and the need to only do tasks they are trained to do.
- Knows when to escalate to a registered nurse when the situation is beyond their scope of practice.
Behaviours and Values
Essential
- Flexibility in shift/working patterns to meet the needs of the service.
- Works effectively as a team.
- Is of good health and good character
- Willing to accept additional responsibilities as delegated by senior staff.
- Always acts with honesty and integrity.
- Professional approach.
- Displays BHT Values
Person Specification
Education, Qualifications, and Training
Essential
- Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience
- Willing to work towards Level 2 functional skills (Math & English)
Desirable
- Care Certificate/working towards
Experience
Essential
- Experience of working with people, ideally in a front-line customer service role.
Desirable
- Experience of providing person centred care.
Knowledge, Skills, and competence
Essential
- An understanding of the importance of patient confidentially and privacy.
- Demonstrates a caring, compassionate and empathetic approach to patient's and colleagues, whilst having a professional approach.
- Recognise how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work
- Good verbal and written English communication skills.
- The ability to respond with kindness and humanity to patients.
- A flexible and adaptable approach with the aptitude to work in a busy hospital healthcare setting.
- Willingness to undertake the mentorship of new Maternity Assistants after 12 months in post.
- Basic knowledge of health and safety with an awareness of the importance of following Trust policies and procedures.
- An appreciation of equality, diversity and inclusion and how this influences how care is provided to patients.
- A willingness to provide the highest standards of patient care including personal care.
- Ability to work as part of a team.
- Good understanding of care needs relevant to patients in a hospital setting to include: Eating and drinking Dignity and respect Communication/conflict resolution Handwashing and infection control Hygiene needs Safeguarding
- Understands the limit and scope of their job role and the need to only do tasks they are trained to do.
- Knows when to escalate to a registered nurse when the situation is beyond their scope of practice.
Behaviours and Values
Essential
- Flexibility in shift/working patterns to meet the needs of the service.
- Works effectively as a team.
- Is of good health and good character
- Willing to accept additional responsibilities as delegated by senior staff.
- Always acts with honesty and integrity.
- Professional approach.
- Displays BHT Values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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