Buckinghamshire Healthcare NHS Trust

Non-Clinical Discharge Co-ordinator

The closing date is 01 April 2026

Job summary

We are looking for a motivated, enthusiastic person to join the Discharge team working within Buckinghamshire Healthcare Trust. The team support the discharge of patients with varyingneeds.

You will work with the supervision of existing discharge co-ordinators supporting the planning, coordination and transfer of care of patients with complex discharge needs from the point of admission to safe and effective discharge.

Professional Development opportunities are encouraged and supported.

Please note that the successful candidate will be expected to work within any of the hospital sites.

Essential requirements are set out in the attached job description. You should be able to demonstrate excellent interpersonal and communication skills, have good time management skills, and be able to prioritise and work on your own initiative as well as part of a team.

Main duties of the job

To support the delivery of high quality discharge and patient flow for patients with complex discharge planning needs in keeping the needs of the patient and their carer's, acting as the patients advocate when necessary.
To liaise with the ward staff to identify patients with complex and multi -discharge planning needs which require intervention and work with the complex discharge co-ordinators to ensure all appropriate assessments/referrals are made and the patient's needs are met in a timely manner in order to prevent delays.
Communicate and liaise with patients, relatives and carers, staff in community, social services, voluntary agencies etc to develop an optimum plan for the patient from the point of admission to discharge

About us

Listen to why colleagues think we are a great place to work! -https://bit.ly/3DNEQfD

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
Our CARE values are collaborate, aspire, respect and enable.

Date posted

18 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum - pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

434-C7832760

Job locations

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Person Specification

SPECIAL CIRCUMSTANCES

Essential

Flexibility of approach- able to respond to competing pressures elsewhere in service
Ability to use negotiation skills to reach shared goals
Ability to communicate difficult or sensitive information to people who might be anxious or upset
Recognises own limitations and how to escalate issues and situations
Ability to travel as may be required to work on any BHT site

SKILLS, ABILITIES & KNOWLEDGE

Essential

Evidence of good interpersonal skills with a wide range of people in a variety of situations and settings
Clear and concise communication skills both orally and in writing
Ability to work on own initiative and as part of a team

Desirable

Experience of completing patient related assessments taking into account wishes of individual or carer.
Able to organize and prioritise workload
Knowledge of Data Protection Act, 1998 and other Trust Policies and Procedures
Knowledge of Microsoft Office products
Knowledge of Trust Information System

EDUCATION, QUALIFICATIONS & TRAINING

Essential

GCSE Grade C, or above/equivalent in English Language and Mathematics

EXPERIENCE

Essential

Experience of working within The NHS, Private Sector or Local Authority
Experience of working in an environment dealing with highly confidential data
Evidence of good problem solving skills; ability to think laterally and creatively under pressure

Person Specification

SPECIAL CIRCUMSTANCES

Essential

Flexibility of approach- able to respond to competing pressures elsewhere in service
Ability to use negotiation skills to reach shared goals
Ability to communicate difficult or sensitive information to people who might be anxious or upset
Recognises own limitations and how to escalate issues and situations
Ability to travel as may be required to work on any BHT site

SKILLS, ABILITIES & KNOWLEDGE

Essential

Evidence of good interpersonal skills with a wide range of people in a variety of situations and settings
Clear and concise communication skills both orally and in writing
Ability to work on own initiative and as part of a team

Desirable

Experience of completing patient related assessments taking into account wishes of individual or carer.
Able to organize and prioritise workload
Knowledge of Data Protection Act, 1998 and other Trust Policies and Procedures
Knowledge of Microsoft Office products
Knowledge of Trust Information System

EDUCATION, QUALIFICATIONS & TRAINING

Essential

GCSE Grade C, or above/equivalent in English Language and Mathematics

EXPERIENCE

Essential

Experience of working within The NHS, Private Sector or Local Authority
Experience of working in an environment dealing with highly confidential data
Evidence of good problem solving skills; ability to think laterally and creatively under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)