Buckinghamshire Healthcare NHS Trust

Ward Clerk

The closing date is 16 October 2025

Job summary

To provide administrative and clerical support to the Ward, carrying out assigned tasks in respect of a comprehensive clerical andcomputer service to the work area. To provide an accurate and efficient data entry service of patient information on a daily basis, and to provide a daily reception service to the Ward area.

Main duties of the job

Act as the focal point of administrative communications for the Ward,taking all telephone enquiries, personal callers/visitors and directing patients where necessary.Register, collate and enter onto the computer system all patient held records, as well as collecting and filing all in-patient books and, when necessary, register new patients using the Medway/Evolve/careflow systems.Enter basic patient data onto the computer, especially admission, transfer and discharge details.Prepare documentation from admission to discharge for use by theteam.Filing of documentation in patients' notes.Ensure that patient notes are filed and return to medical recordsMaintain patient notes on the ward in an organised and methodical manner according to Trust guidelines, including filing of results, printing patient labels.Ensure there is an adequate supply of appropriate patient information leaflets and paperwork required by staff.

Liaise with other departments as required.Check the careflow error folder daily to ensure errors and issues are resolved.

About us

Listen to why colleagues think we are a great place to work! -https://bit.ly/3DNEQfD

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
Our CARE values are collaborate, aspire, respect and enable.

Date posted

02 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum - pro rata for part time

Contract

Secondment

Working pattern

Full-time, Flexible working

Reference number

434-IM7411251-A

Job locations

Stoke Mandeville Hospital

Mandeville Road

Stoke Mandeville

HP21 8AL

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

English Language GCSE grade C or above or equivalent

Desirable

IT qualification
Administrative qualification

EXPERIENCE

Essential

Experience of taking and responding to telephone enquiries from customers and within own organisation and prioritising, as necessary
Six-month experience of working withing NHS environment/ customer care
Experience of using computers in a work environment

Desirable

Minimum six months receptionist experience/ or other relevant experience

SKILLS, ABILITIES & KNOWLEDGE

Essential

Ability to communicate clearly in spoken English
Ability to write legibly and clearly in English
Ability to relay messages clearly and accurately
Computer literate with knowledge of Word and Excel
Understand the need for confidentiality and data protection
Demonstrate ability to organise own workload, prioritise and take initiative where necessary
Able to work under pressure and to tight deadlines whilst retaining accuracy and attention to detail
Work as part of a time and flexible

SPECIAL CIRCUMSTANCES

Desirable

Ability to work internal rotation if required

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

English Language GCSE grade C or above or equivalent

Desirable

IT qualification
Administrative qualification

EXPERIENCE

Essential

Experience of taking and responding to telephone enquiries from customers and within own organisation and prioritising, as necessary
Six-month experience of working withing NHS environment/ customer care
Experience of using computers in a work environment

Desirable

Minimum six months receptionist experience/ or other relevant experience

SKILLS, ABILITIES & KNOWLEDGE

Essential

Ability to communicate clearly in spoken English
Ability to write legibly and clearly in English
Ability to relay messages clearly and accurately
Computer literate with knowledge of Word and Excel
Understand the need for confidentiality and data protection
Demonstrate ability to organise own workload, prioritise and take initiative where necessary
Able to work under pressure and to tight deadlines whilst retaining accuracy and attention to detail
Work as part of a time and flexible

SPECIAL CIRCUMSTANCES

Desirable

Ability to work internal rotation if required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Stoke Mandeville

HP21 8AL

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Stoke Mandeville

HP21 8AL

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)