PFI Head of Soft FM and Operations
The closing date is 08 October 2025
Job summary
The postholder will lead the delivery of and be responsible for, the strategic oversight, operational performance, and contract management of all Soft Facilities Management services including those delivered under the PFI contracts across the Stoke Mandeville, Amersham and Wycombe sites, together with the in-house service provision at our multiple Community locations. These include, but is not limited to, patient dining, domestic services, portering, catering, helpdesk, waste management, pest control and linen & laundry.
Main duties of the job
The postholder will work closely with the PFI providers and Trust stakeholders to manage and develop the delivery of high-quality, safe and efficient soft FM services across the Trust. The postholder will also deputise for the Director of PFI Service Delivery when required.
Develop and execute policies and strategies to ensure the alignment of all soft FM services with regulatory requirements and standards and will be responsible for ensuring the ongoing monitoring of these are regularly reviewed and amended as required. Following the contractual process of the PFI agreements if applicable.
The postholder will ensure services are delivered in line with contractual KPIs, quality standards, and statutory compliance using the performance monitoring regime contained within the contracts, whilst supporting patient safety, experience, and aligned with Trust objectives and values.
Be responsible for the service delivery of the in-house facilities teams that operate across the Trust community estate, including the provision of catering services and ensuring compliance with food hygiene standards and compiling auditable records for the services delivered.
About us
Why colleagues think we are "a great place to work!"
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact Pam.Daley@nhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Details
Date posted
24 September 2025
Pay scheme
Agenda for change
Band
Band 8c
Salary
£76,965 to £88,682 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
434-C7480240
Job locations
Stoke Mandeville Hospital
Aylesbury
HP21 8AL
Employer details
Employer name
Buckinghamshire Healthcare NHS Trust
Address
Stoke Mandeville Hospital
Aylesbury
HP21 8AL
Employer's website
https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
Buckinghamshire Healthcare NHS Trust's privacy notice (opens in a new tab)