Buckinghamshire Healthcare NHS Trust

Service Manager - Plastic Surgery, Burns & Vascular Surgery

The closing date is 18 September 2025

Job summary

An exciting opportunity has arisen for a Service Manager for the Plastic Surgery, Burns & Vascular Surgery Services this role provides operational support and leadership to the services which are based across several hospital sites.

The Service Manager will provide day-to-day operational management support for the Plastic Surgery, Burns & Vascular Surgery Services lead the administration teams as well as support the General manager and Clinicians with project management and service improvement initiatives.

They will also support the development and implementation of projects to improve service delivery and patient experience in key areas and will help to ensure that performance and quality targets are met.

Main duties of the job

In conjunction with the General Manager, SDU Lead, and Matron the post-holder will work across organisational boundaries to ensure appropriate services are in place and to deliver national and local strategic and operational service objective's and standards.

The Service Manager is responsible for working with the General Manager to ensure the efficient and effective day-to-day running of the Clinical Services and delivering key quality, performance and financial plans, achieving key service improvements within the service and line managing appropriate staff within designated clinical units.

The post-holder is a key member of the Clinical Directorate management team and will develop and implement Directorate plans to secure the agreed objectives for the Clinical Directorate and make a positive contribution to delivery of health care across the local health community.

The post-holder will be responsible for providing timely, efficient and effective operational management support, with the overall aim of ensuring that services are responsive and provided to the highest possible clinical and performance standards.

About us

Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
Our CARE values are collaborate, aspire, respect and enable.

Date posted

04 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum (pro rata for part time)

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

434-SCC7374483

Job locations

Amersham Hospital/Stoke Mandeville

Aylesbury

HP21 8AL

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

Education and training to degree level or equivalent

EXPERIENCE

Essential

Recognised leadership and/or management qualification or equivalent

SKILLS, ABILITIES & KNOWLEDGE

Essential

Contributing to improvements in service standards and patient experience
Monitoring compliance with local and national performance and quality targets
In depth knowledge of elective admissions including theatre scheduling of managing booked admissions.
Experience of managing a large team cross site for both admin and support staff
Knowledge and experience of validation processes
Suggesting innovative and lasting solutions to problems and difficulties
Up-to-date knowledge of defined service areas, including current issues in service delivery, patient pathways
Effective verbal and written communication to facilitate effective working with clinical staff, patients and carers, and work colleagues
Ability to analyse and interpret complex and varied information in order to identify issues and solutions to
Ability to write management reports and on key performance and service issues
Understanding of the importance of good Human Resources practice
Ability to demonstrate behaviours and attitudes consistent with Trust values and service standards
Ability to motivate staff to deliver the best for patients

Desirable

Experience of budget and resource management
Experience of working with patients and the public to develop and improve services

SPECIAL CIRCUMSTANCES

Essential

Willing and able to travel between sites and elsewhere, as required by the post

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

Education and training to degree level or equivalent

EXPERIENCE

Essential

Recognised leadership and/or management qualification or equivalent

SKILLS, ABILITIES & KNOWLEDGE

Essential

Contributing to improvements in service standards and patient experience
Monitoring compliance with local and national performance and quality targets
In depth knowledge of elective admissions including theatre scheduling of managing booked admissions.
Experience of managing a large team cross site for both admin and support staff
Knowledge and experience of validation processes
Suggesting innovative and lasting solutions to problems and difficulties
Up-to-date knowledge of defined service areas, including current issues in service delivery, patient pathways
Effective verbal and written communication to facilitate effective working with clinical staff, patients and carers, and work colleagues
Ability to analyse and interpret complex and varied information in order to identify issues and solutions to
Ability to write management reports and on key performance and service issues
Understanding of the importance of good Human Resources practice
Ability to demonstrate behaviours and attitudes consistent with Trust values and service standards
Ability to motivate staff to deliver the best for patients

Desirable

Experience of budget and resource management
Experience of working with patients and the public to develop and improve services

SPECIAL CIRCUMSTANCES

Essential

Willing and able to travel between sites and elsewhere, as required by the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Amersham Hospital/Stoke Mandeville

Aylesbury

HP21 8AL

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Amersham Hospital/Stoke Mandeville

Aylesbury

HP21 8AL

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)