Referral Access Administrator
The closing date is 02 September 2025
Job summary
Thame Adult Community Health (ACHT) is delighted to announce a Referral Administratorposition.
The post is to provide administrative and clerical support to the integrated care teams referral access point. This requires accurate registration of referrals and allocation to locality based teams following clinical triage. Maintenance of confidentiality in respect of all patients and staff information from all sources.
An administrative assistant is required to provide telephone and data system support to the Thame Adult Community Healthcare Team based at Thame Annex
The successful candidate will be computer literate and able to use excel and word. Candidates must have an excellent telephone manner.The team delivers services to patients in their own homes and the administrator acts as first point of contact for service users and referrers to the service. You will enjoy the challenge of working in a busy environment and have the ability to stay calm under pressure.
The team provides a 7 day service and therefore the successful applicant will be required to work occasional weekends and bank holidays.
Main duties of the job
- Order stationary and supplies for team, demonstrating budgetary awareness
- Where appropriate, receive and record telephone calls from patients, work colleagues and senior staff within the organisation and across other organisations, dealing with calls, enquires and messages in a professional and empathetic manner, relaying messages and taking appropriate action
- Record patient information electronically and forward as appropriate.Assists with collection of statistical information
- Access appropriate training to gain skills required for the post
About us
Listen to why colleagues think we are a great place to work! -https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
- A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our CARE values are collaborate, aspire, respect and enable.
Details
Date posted
19 August 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year per annum pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
434-CR7278520-B
Job locations
Thame Annex
East Street, Thame OX9 3JT
Thame
OX9 3JT
Employer details
Employer name
Buckinghamshire Healthcare NHS Trust
Address
Thame Annex
East Street, Thame OX9 3JT
Thame
OX9 3JT
Employer's website
https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
Buckinghamshire Healthcare NHS Trust's privacy notice (opens in a new tab)