Outpatients Receptionist/Booking Co-Ordinator - Stoke Mandeville
The closing date is 25 May 2025
Job summary
An exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Patient Access Team as Ophthalmology outpatients Receptionist
The role involves welcoming patients to our department, booking the patients in for their Outpatient appointments and the administrative duties that regarding the Follow up processes.
You will also have the opportunity to work and train in other areas and teams within Patient Access, gaining essential skills and experience to support ongoing personal development.
Main duties of the job
- Welcoming the patients to our department. Checking vital information on the patients records and updating as necessary.
- Following the processes, speciality specific regarding the patients follow up appointments.
- Being responsible for the Oral/Orthodontic clinic prep, which is a weekly task, and updated daily or as an when necessary.
- Working in a team to complete each days work loads.
- Arrange outpatient appointments, using the Choose and Book system where applicable, confirming, cancelling and changing appointments as necessary.
- Ensure patients are communicated with effectively in relation to their appointments via email, phone or letter.
- Arrange transport and translation services where necessary.
About us
Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
Details
Date posted
09 May 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
434-SCS7122164
Job locations
Stoke Mandeville Hospital
Mandeville Rd,
Aylesbury
HP21 8AL
Employer details
Employer name
Buckinghamshire Healthcare NHS Trust
Address
Stoke Mandeville Hospital
Mandeville Rd,
Aylesbury
HP21 8AL
Employer's website
https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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