Marlow Community Hospital Receptionist/ Booking Co-Ordinator

Buckinghamshire Healthcare NHS Trust

This job is now closed

Job summary

An exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Patient Access Team as a Receptionist / booking co-ordinator. The role involves supporting patients face to face and over the telephone.

Main duties of the job

As a member of the Outpatient Department Team the Receptionist / Booking Co-Ordinator role is pivotal in ensuring we achieve several government targets around patient waiting times. Your duties will involve making and rescheduling patient appointments using the electronic patient record platform whilst applying knowledge of targets and specialty specific requirements. You will also be liaising with patients face to face or via the telephone, dealing with queries from internal and external contacts, providing an efficient and effective administration service

About us

Listen to why colleagues think we are a great place to work! -https://bit.ly/3DNEQfD

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.

Date posted

07 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Job share, Flexible working

Reference number

434-SCS6836820

Job locations

Marlow Community Hospital

Victoria Road

Marlow

SL7 1DJ

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

Reception Experience
Customer Service Skills
GP or NHS Experience
Education, including English and Maths

EXPERIENCE

Essential

Office Admin Experience

Desirable

NHS experience desirable

SPECIAL CIRCUMSTANCES

Essential

Ability to work on all sites

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

Reception Experience
Customer Service Skills
GP or NHS Experience
Education, including English and Maths

EXPERIENCE

Essential

Office Admin Experience

Desirable

NHS experience desirable

SPECIAL CIRCUMSTANCES

Essential

Ability to work on all sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.