Therapy Admin and Clerical Officer - Perinatal Pelvic Health Service

Job summary

The Perinatal Pelvic Health Service administrator role is a new and exciting post, within the Women's Health Physiotherapy service. The post-holder will be required to take an active part in helping to run, monitor and evaluate the service. This will include, data input, analysis and statistical collection across all three outpatients sites. e.g. referrals received, patients seen, DNA and UTA rates, waiting lists, etc as well as provide an effective and efficient administrative and reception support for the Perinatal Pelvic Health Service (PPHS) and the wider Therapy Department.

Main duties of the job

• The successful candidate will be working within the small Women's Health Physiotherapy team, providing an effective and efficient reception service to patients and visitors to the department, but will be working as part of a much bigger Physiotherapy service.
• Data input, analysis and statistical collection across all three outpatients sites for the PPHS. E.g. referrals received, patients seen, DNA and UTA rates.
• The post holder will be expected to work closely alongside the Women's Health Physiotherapy team, assisting in basic day-to-day running of the department including answering the phone, rearranging appointments, ordering equipment, managing stock levels, issuing and cleaning equipment, as well as administrative tasks such as photocopying and sending out letters and information to patients.
• The person appointed to the post will be expected to register referrals, and book patient appointments following the booked appointment system for the Women's Heath Physiotherapy Team, manging this across all 3 sites. They will be patient facing, acting as a point of contact for the public and staff of the Therapy department, taking messages, transferring calls and informing therapists of patient attendance/non-attendance.
• The applicant needs to have excellent person skills, be confident and outgoing and thrive in a busy; and sometimes stressful environment. The successful applicant will be friendly, a team player and have good organisation and time management skills.

About us

Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD

What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

• We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
• Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.

What do we stand for?

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our CARE values are collaborate, aspire, respect and enable.

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Aylesbury

HP21 8BT

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

---

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Aylesbury

HP21 8BT

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

---