Buckinghamshire Healthcare NHS Trust

Ward Clerk

Information:

This job is now closed

Job summary

To provide administrative and clerical support to the Ward 6 Sister and wardteam, carrying out assigned tasks in respect of a comprehensive clerical andcomputer service to the work area. To provide an accurate and efficient data entry service of patient information on a daily basis, and to provide a daily reception service to the Ward area.

Main duties of the job

Act as the focal point of administrative communications for the Ward,taking all telephone enquiries, personal callers/visitors and directing patients where necessary.Register, collate and enter onto the computer system all patient held records, as well as collecting and filing all in-patient books and, when necessary, register new patients using the Medway/Evolve system.Enter basic patient data onto the computer, especially admission, transfer and discharge details.Prepare documentation from admission to discharge for use by theteam.Filing of documentation in patients' notes.Ensure that patient notes are filed and return to medical recordsMaintain patient notes on the ward in an organised and methodical manner according to Trust guidelines, including filing of results, printing patient labels.Ensure there is an adequate supply of appropriate patient information leaflets and paperwork required by staff.

Liaise with other departments as required.Check the Medway error folder daily to ensure errors and issues are resolved.

About us

Why colleagues think we are "a great place to work!"

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.

Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.

We provide a range of health and wellbeing services to promote a healthy, happy workforce.

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.

Our mission is to provide personal and compassionate care every time.

We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.

We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.

We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact Pam.Daley@nhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.

We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Details

Date posted

15 March 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

434-IM6114156

Job locations

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL


Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Person Specification

Desirable

Essential

  • English Language GCSE grade C or above or equivalent.

Desirable

  • Previous ward clerk experience

Essential

Essential

  • English Language GCSE grade C or above or equivalent.
  • IT/Computer skills to RSA I or equivalent with recent work experience in this field.
  • Experience of taking and responding to telephone enquiries from customers and within own organisation and prioritising as necessary.
  • Recent experience of working within a customer care environment
  • Experience of high demand, team based environment
  • Excellent communication skills

Desirable

  • Knowledge of NHS Trust or general experience within the National Health Service
  • IT / computer skills
Person Specification

Desirable

Essential

  • English Language GCSE grade C or above or equivalent.

Desirable

  • Previous ward clerk experience

Essential

Essential

  • English Language GCSE grade C or above or equivalent.
  • IT/Computer skills to RSA I or equivalent with recent work experience in this field.
  • Experience of taking and responding to telephone enquiries from customers and within own organisation and prioritising as necessary.
  • Recent experience of working within a customer care environment
  • Experience of high demand, team based environment
  • Excellent communication skills

Desirable

  • Knowledge of NHS Trust or general experience within the National Health Service
  • IT / computer skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL


Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL


Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Sister

Maureen Malanaphy

m.malanaphy@nhs.net

01296315798

Details

Date posted

15 March 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

434-IM6114156

Job locations

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL


Supporting documents

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