Buckinghamshire Healthcare NHS Trust

Early Pregnancy Unit Administrator

This job is now closed

Job summary

An opportunity has arisen to join the Gynaecology Outpatient Department at Stoke Mandeville Hospital as an Early Pregnancy Unit (EPU) Administrator.The post will suit a well organised, hard-working, efficient and enthusiastic person, who will be responsible for the running of the appointment booking system, all reception duties and liaising with clinical staff at all levels. There will be other administrative duties related to the service.

Main duties of the job

Arrange all Early Pregnancy clinic and ultrasound appointments using the Careflow and Soliton systems. Ensure that local waiting list times are met and inform the line manager if these times cannot be achieved.

Administrative support to the EPU Team. This involves populating spreadsheets and accessing patient records in a timely manner for EPU and, ensuring service users are appropriately entered onto the relevant systems to enable their appointment to run smoothly.

Work closely with the nursing staff to ensure the smooth running of EPU at Stoke Mandeville Hospital, checking in all patients at the busy reception desk.

About us

Listen to why colleagues think we are a great place to work! -https://bit.ly/3DNEQfD

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
Our CARE values are collaborate, aspire, respect and enable.

Date posted

23 February 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

434-SCS6040452

Job locations

Stoke Mandeville Hospital

Mandeville Road

Stoke Mandeville

HP21 8AL

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

Person Specification

Experience

Essential

Experience of taking and responding to telephone enquiries from customers and within own organisation and prioritising as necessary.
Recent experience of working within a customer care environment.
Experience of using computers in a work environment

EDUCATION, QUALIFICATIONS & TRAINING

Essential

English Language GCSE grade C or above or equivalent.

Desirable

IT qualification
Administrative qualification

SKILLS, ABILITIES & KNOWLEDGE

Essential

Computer literate with knowledge of Excel.
Good communication skills both verbally and written and the ability to readily understand instructions.
Demonstrate ability to organise own work load, prioritise and take initiative where necessary.
Able to work under pressure and to tight deadlines whilst retaining accuracy and attention to detail.

Desirable

Understand the need for patient confidentiality.
Previous experience within the National Health Service.

Person Specification

Experience

Essential

Experience of taking and responding to telephone enquiries from customers and within own organisation and prioritising as necessary.
Recent experience of working within a customer care environment.
Experience of using computers in a work environment

EDUCATION, QUALIFICATIONS & TRAINING

Essential

English Language GCSE grade C or above or equivalent.

Desirable

IT qualification
Administrative qualification

SKILLS, ABILITIES & KNOWLEDGE

Essential

Computer literate with knowledge of Excel.
Good communication skills both verbally and written and the ability to readily understand instructions.
Demonstrate ability to organise own work load, prioritise and take initiative where necessary.
Able to work under pressure and to tight deadlines whilst retaining accuracy and attention to detail.

Desirable

Understand the need for patient confidentiality.
Previous experience within the National Health Service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Stoke Mandeville

HP21 8AL

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Stoke Mandeville

HP21 8AL

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)