Job summary
To provide a support Medical Secretarial/Admin Service within the Directorate. To undertake accurate audio/copy typing (including digital) of medical correspondence and general administration for the Consultants and their Teams. This will include highly sensitive and complex medical terminology with a need for confidentiality.
Main duties of the job
- To support the Pain Management Secretary
- Collect and distribute all incoming mail.
- In the absence of the Medical Secretary (or as appropriately delegated) to receive and open Consultant/medical staff's mail, to action routine/non-routine and urgent correspondence and drawing the necessary items to the attention of the person concerned.
- Answers calls without delay, informing caller of department/extension and own name and position, establishes identity of caller and reason for call and transfers call to other members of staff as required.
- To exercise initiative in dealing with enquiries from patients/relatives, general practitioners and individual departments both on the telephone and in person. Reassuring patients, Carers and relatives, if appropriate, waiting for appointments, test results and commencement of treatment. To take appropriate action where required.
About us
Listen to why colleagues think we are a great place to work! -https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
- A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our CARE values are collaborate, aspire, respect and enable.
Details
Date posted
27 June 2023
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
434-SCC5379326
Job locations
Stoke Mandeville
Mandeville Road
Aylesbury
HP21 8AL
Employer details
Employer name
Buckinghamshire Healthcare NHS Trust
Address
Stoke Mandeville
Mandeville Road
Aylesbury
HP21 8AL
Employer's website
https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)
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Employer contact details
For questions about the job, contact:
Supporting documents
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