East Suffolk and North Essex NHS Foundation Trust

Cancer Referrals and Booking Hub Clerk

The closing date is 27 April 2026

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Job summary

We are looking for a vibrant, confident person to join the team to help deliver a high quality service in the Cancer Hub Team at Ipswich Hospital.

Do you have excellent administration skills, an eye for detail, the tenacity to 'go that extra mile' in a very busy environment and care about patients that may be facing a diagnosis of cancer.

If you think that you have the level of commitment and the skill set that this role requires then we would love to hear from you.

This role may include evenings and weekend working in the future.

Please note that this post may close early if a high number of applications are received.

Main duties of the job

  • Support the timely processing of suspected cancer referrals and booking of the first patient appointment within the cancer pathway.
  • Supports delivery of national cancer waiting time standards including the Faster Diagnosis Standard (FDS) and 62 day pathway.
  • Ensure referrals are processed accurately and efficiently and that the first diagnostic or outpatient appointment is booked promptly to support timely patient care.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Details

Date posted

20 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR101-26

Job locations

Ipswich Hospital

Ipswich

IP4 5PD


Job description

Job responsibilities

For full details of theresponsibilitiesand dutiesof this role please see the attached job description.

Job description

Job responsibilities

For full details of theresponsibilitiesand dutiesof this role please see the attached job description.

Person Specification

Experience

Essential

  • Experience of administrative or clerical work
  • Experience of using computer systems and data entry
  • Experience of working within a team

Desirable

  • Experience within NHS or healthcare environment
  • Experience of appointment booking or referral management

Knowledge

Essential

  • Understanding of confidentiality and data protection
  • Basic understanding of administrative processes

Desirable

  • Awareness of cancer pathways or referral processes
  • Awareness of NHS cancer waiting time standards

Qualifications

Essential

  • GCSE English and Maths or equivalent

Desirable

  • NVQ Level 2 in Business Administration or equivalent
Person Specification

Experience

Essential

  • Experience of administrative or clerical work
  • Experience of using computer systems and data entry
  • Experience of working within a team

Desirable

  • Experience within NHS or healthcare environment
  • Experience of appointment booking or referral management

Knowledge

Essential

  • Understanding of confidentiality and data protection
  • Basic understanding of administrative processes

Desirable

  • Awareness of cancer pathways or referral processes
  • Awareness of NHS cancer waiting time standards

Qualifications

Essential

  • GCSE English and Maths or equivalent

Desirable

  • NVQ Level 2 in Business Administration or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Ipswich

IP4 5PD


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Ipswich

IP4 5PD


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Performance Manager

Tracy Roots

Tracy.Roots@esneft.nhs.uk

Details

Date posted

20 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR101-26

Job locations

Ipswich Hospital

Ipswich

IP4 5PD


Supporting documents

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