East Suffolk and North Essex NHS Foundation Trust

ESR Manager

The closing date is 29 January 2026

Job summary

We'relooking for an experienced ESR professional to lead and optimise our Electronic Staff Record (ESR) and related workforce systems.As ESR Manager you will be responsible for data quality, system integrity and compliance with national standards, whilst driving improvements that make a real difference to our workforce and patient care.

You will bring a problem solving approach to your work, enjoy making process improvements and have proven experience of implementing new systems and ways of working in a complex environment.

This role involves working across multiple departments, so strong stakeholder relationships are essential. You'll use your people skills and leadership experience to guide the ESR team, promoting excellence and growth.

ESNEFT Pay Services function brings together rostering, our in-house payroll and pensions service, ESR, and reporting under one function with a clear vision: Do it Once, Do it Right. We focus on efficiency and innovation, leveraging automation using RPA and ESRGO, and our reporting data warehouse to deliver PowerBI insights.

This post is offered as a full time post, however flexible working and part time hours will also be considered. The post will be hybrid with the main base being The Crescent in Colchester, however there will also be an expectation for the postholder to attend other Trust sites as required.

Main duties of the job

  • Act as the ESR system specialist, ensuring hierarchy, data structures, and reporting align with national and financial requirements.
  • Ensure data quality within ESR is maintained, queried and corrected on a regular basis.
  • Build effective relationships with internal departments who are also key ESR users to support their usage and increase optimisation.
  • Participate in any projects that impacts ESR acting as project lead as necessary
  • Manage the ESR team
  • Oversee systems security and user access, ensuring appropriate support is in place.
  • Provide data analysis and bespoke reporting outside of standard team scope, ensuring the use of system

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Details

Date posted

20 January 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR1168-25

Job locations

659 The Crescent

Colchester

CO4 9YQ


Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent
  • CIPD/CIPP qualified or equivalent
  • Evidence of CPD

Desirable

  • Project management qualification

Experience

Essential

  • Substantial experience of managing workforce information systems (preferably ESR or Oracle based) within a complex and challenging environment.
  • Experience of developing and analysing workforce information for internal and external reporting
  • Experience of leading, managing and developing a team
  • Project management - managing change and leading service improvements
  • Budget management.

Desirable

  • Experience of creating reports using complex reporting methods and systems

Knowledge and Skills

Essential

  • Manipulation of data within Excel and ESR
  • Working knowledge of payroll and pensions
  • Current and upcoming priorities and demands within the NHS
  • Employment law awareness
  • Financial procedures including budgetary management
  • Business planning /annual planning
  • Good understanding of change management

Desirable

  • Ability to query SQL database
  • Knowledge and experience of initiating, maintaining and using Robotic Process Automation
  • Knowledge and experience of using PowerBI to manipulate and analyse data
  • Ability to use HTML to produce employee and manager portlets within ESR
  • NHS Terms and Conditions
  • Knowledge of the full ESR system including payroll, training, recruitment and core
Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent
  • CIPD/CIPP qualified or equivalent
  • Evidence of CPD

Desirable

  • Project management qualification

Experience

Essential

  • Substantial experience of managing workforce information systems (preferably ESR or Oracle based) within a complex and challenging environment.
  • Experience of developing and analysing workforce information for internal and external reporting
  • Experience of leading, managing and developing a team
  • Project management - managing change and leading service improvements
  • Budget management.

Desirable

  • Experience of creating reports using complex reporting methods and systems

Knowledge and Skills

Essential

  • Manipulation of data within Excel and ESR
  • Working knowledge of payroll and pensions
  • Current and upcoming priorities and demands within the NHS
  • Employment law awareness
  • Financial procedures including budgetary management
  • Business planning /annual planning
  • Good understanding of change management

Desirable

  • Ability to query SQL database
  • Knowledge and experience of initiating, maintaining and using Robotic Process Automation
  • Knowledge and experience of using PowerBI to manipulate and analyse data
  • Ability to use HTML to produce employee and manager portlets within ESR
  • NHS Terms and Conditions
  • Knowledge of the full ESR system including payroll, training, recruitment and core

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

659 The Crescent

Colchester

CO4 9YQ


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

659 The Crescent

Colchester

CO4 9YQ


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of ESR, E-Rostering, Payroll

Rachel Marshall

rachel.marshall@esneft.nhs.uk

Details

Date posted

20 January 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR1168-25

Job locations

659 The Crescent

Colchester

CO4 9YQ


Supporting documents

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