East Suffolk and North Essex NHS Foundation Trust

Senior Administrator

The closing date is 20 January 2026

Job summary

ESNEFT provides community rehabilitation services across North East Essex. We are looking for an experienced and self-motivated administration professional to support the clinicians with essential patient related, non clinical tasks and administration. Successful candidates will be highly organised individuals who are able to identify solutions and work using their own initiative.

This is an exciting post which will support our community cardiology, respiratory and podiatry teams. The successful candidate will provide essential support to the clinical teams across Colchester and Tendring sites, enabling them to focus on direct patient care.

Proposed interview date 9th January 2026

Full training and support will be provided to ensure optimum staff performance and service delivery.

You will be able to demonstrate the ability to build relationships with patients, helping to support and motivate them. You will be a committed team worker, supporting the delivery of care.

You will need to be flexible and able to work at various sites across North East Essex in line with service requirements, requiring the use of your own vehicle.

We offer a well-established supervision and appraisal structure and we have a firm commitment to CPD, you will have the opportunity to be actively involved in service development

This is a Fixed Term/ Secondment post until 31st March 2026

Main duties of the job

Yearly appraisals, Quarterly 121's, Sickness and Probation Reviews for lower banded staff within the team.

To support the Operational Co-Ordinator with staff interviews Assist in developing, maintaining efficient electronic and manual filing systems.

Responsible for the maintenance of accurate data on Community and hospital systems as appropriate.

Manage your own workload to ensure completion of the full range of your tasks using the knowledge, skills and experience you have gained.

Support other team members to undertake the full range of administrative/secretarial activities.

Provide a range of administrative support relevant to area, ensuring that urgent matters are actioned and escalated without delay. This will include booking of patient appointments.

Ensure Clinical Rotas are maintained and up to date.

Monitor supplies to ensure stocks are maintained at an appropriate level, and order/notify relevant person as appropriate.

About us

One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Find out about living and working with us -https://www.youtube.com/watch?v=GkPu7HphU8A

Details

Date posted

07 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Fixed term

Duration

3 months

Working pattern

Full-time

Reference number

432-HR1100-25

Job locations

Kennedy House

Clacton on Sea

CO15 4AB


Job description

Job responsibilities

  • For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

  • For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

  • GCSE grade 5/C or equivalent in English and Maths

Desirable

  • NVQ level 3 in administration/secretarial or equivalent experience

Skills

Essential

  • Standard Keyboard skills
  • Demonstrate the ability to work under own initative and as part of a team.
  • Excellent communication skills
  • Adaptable and Flexible.
  • Good attention to detail and accuracy
  • Able to plan and prioritise effectively and work within defined deadlines
  • Ability to deal appropriately with sensitive and confidential information
  • Able to demonstrate a commitment to Trust Values
  • Good organisational skills

Desirable

  • Able to manage unpredictable workload, and interruptions
  • Previous experience of managing a small team

Experience

Essential

  • Previous administrative role
  • Experience of confidential and sensitive data
  • Working collaboratively as part of a team
  • Advanced IT Systems including - Microsoft Office
  • Experience of communicating with a range of people both within and external to the organisation

Desirable

  • NHS experience
  • Knowledge of SystmOne
  • Knowledge of Care Flow
  • Knowledge of Evolve

Knowledge

Essential

  • Confidentiality and Data Protection
  • Customer service

Desirable

  • General understanding and knowledge of patient needs within the NHS.
Person Specification

Qualifications

Essential

  • GCSE grade 5/C or equivalent in English and Maths

Desirable

  • NVQ level 3 in administration/secretarial or equivalent experience

Skills

Essential

  • Standard Keyboard skills
  • Demonstrate the ability to work under own initative and as part of a team.
  • Excellent communication skills
  • Adaptable and Flexible.
  • Good attention to detail and accuracy
  • Able to plan and prioritise effectively and work within defined deadlines
  • Ability to deal appropriately with sensitive and confidential information
  • Able to demonstrate a commitment to Trust Values
  • Good organisational skills

Desirable

  • Able to manage unpredictable workload, and interruptions
  • Previous experience of managing a small team

Experience

Essential

  • Previous administrative role
  • Experience of confidential and sensitive data
  • Working collaboratively as part of a team
  • Advanced IT Systems including - Microsoft Office
  • Experience of communicating with a range of people both within and external to the organisation

Desirable

  • NHS experience
  • Knowledge of SystmOne
  • Knowledge of Care Flow
  • Knowledge of Evolve

Knowledge

Essential

  • Confidentiality and Data Protection
  • Customer service

Desirable

  • General understanding and knowledge of patient needs within the NHS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Kennedy House

Clacton on Sea

CO15 4AB


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Kennedy House

Clacton on Sea

CO15 4AB


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lead for Long Term Conditions

Helen Welham

helen.welham@esneft.nhs.uk

07785908131

Details

Date posted

07 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Fixed term

Duration

3 months

Working pattern

Full-time

Reference number

432-HR1100-25

Job locations

Kennedy House

Clacton on Sea

CO15 4AB


Supporting documents

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