Service Manager - General Surgery and Gastroenterology

Job summary

An exciting opportunity has arisen to join our operational management team within General Surgery and Gastroenterology at Colchester Hospital as a Service Manager.

This role is ideal for a dynamic individual looking to expand their knowledge and leadership experience within the NHS.

As a Service Manager you will support the day-to-day operational service delivery, supporting the General Manager to ensure Urology deliver on current recovery trajectories as well as achieving cancer waiting times and the 18 weeks RTT target. You will play an integral role in the delivery of NHS performance and quality standards, ensuring the right care and treatment is provided to all patients.

Working with a team of dedicated healthcare professionals to deliver our service, you will be able to develop your operational and management skills in a supportive and innovative atmosphere.

This role plays a major role in the continuing development of service delivery for the benefit of our patients where care and compassion are central to everything we do.

Please note, this is a fixed term/secondment position until 31st December 2026. Internal candidates will be offered a secondment position only.

Main duties of the job

As a Service Manager you will be part of the Clinical Delivery Group leadership team for Specialist Surgery that supports the achievement of the financial performance and operational objectives ensuring workforce, accommodation and equipment resources are optimized.

In conjunction with the General Manager, you will provide operational management support to the CDG. With the General Manager you will manage all aspects of operational delivery to agreed quality standards and within the resource and income base available, to support the Trust's development as a clinically led organisation.

You will deliver an efficient and effective administrative service by supporting the Operational Coordinator in managing the administration staff. You will support the division in achieving its financial performance and operational objectives. You will also work in partnership with colleagues across the Trust to drive the achievement of the Trust's corporate goals and business plan, including the achievement of all the relevant clinical specialties performance standards incorporating quality, safety, contractual, financial and people.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5PD

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5PD

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

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