Clinical Support Officer

Job summary

The Community Rehabilitation service provides community therapy services across North East Essex. We are looking for experienced and self-motivated administration professionals to support the clinicians with essential patient related, non clinical tasks and administration. Successful candidates will be highly organised individuals who are able to identify solutions and work using their own initiative.

This post will provide essential support to the clinical team enabling them to focus on direct patient care.

Applicants must have a full, clean driving licence and their own transport

This post can be based at Kennedy House, Clacton, or The Crescent, Colchester

Main duties of the job

Clinical Support Officers will be an integral part of the service, managing clinical administration and other tasks which may include:

Registration and initial screening of the Community Rehabilitation and Strength & Balance service referrals

Patient advice, support and liaison for the Strength and Balance classes

You will work closely with the Community Rehabilitation Team, supporting with delegated clinical and non-clinical tasks to ensure the smooth running of the service

You will allocate all Community Rehab patient visits on SystmOne

Create and apply ledgers

First point of contact for staff and patients

Liaison with other health professionals

You will provide direct administration support to the clinical team including ordering, maintaining stock and other general administrative tasks including photocopying, printing.

You will work in close collaboration with, and under the management of the Professional and Clinical Leads.

Full training and support will be provided to ensure optimum staff performance and service delivery.

You will have the ability to build relationships with patients, helping to support and motivate them. You will be a committed team worker, supporting the delivery of care.

We offer a well-established supervision and appraisal structure, and we have a firm commitment to CPD. You will have the opportunity to be actively involved in service development.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

659-662 The Crescent

Colchester Business Park

Colchester

CO4 9YQ

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

---

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

659-662 The Crescent

Colchester Business Park

Colchester

CO4 9YQ

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

---