East Suffolk and North Essex NHS Foundation Trust

Medical Secretary / Medical Personal Assisitant - Breast Services

The closing date is 31 August 2025

Job summary

The upcoming implementation of Epic EPR has enabled an exciting opportunity to join our friendly and patient focused breast care team across Colchester and Ipswich Hospital to cover a secondment. You will be based at either Colchester or Ipswich with a requirement to travel between sites on a weekly basis depending on the needs of the service. You should be an experienced medical secretary that is highly motivated and proactive who has experience of working within a multidisciplinary team.

You will manage the administrative functions of the Breast Service as well as the management of the theatre diary, processing Electronic referrals, audio typing of clinical dictations and support with data quality queries.

If you are an excellent communicator, able to manage your own workload and have the ability to calmly prioritise tasks when faced with conflicting deadlines then this could be the role for you.

This post is 37.5 hours per week, which can be worked over 4 or 5 days, however one of these days will need to be a Friday. This post is fixed term / secondment until 31st March 2026. Internal applicants currently employed by ESNEFT will be offered on a secondment basis only.

Main duties of the job

  • Audio typing of variety of clinical documentation the digital dictation system (BigHand) and reports using Microsoft Word within agreed timescale.
  • Opening and processing incoming mail, ensuring that all results are passed to the Consultant or Nurse Specialist and updating internal results spreadsheet.
  • Undertaking all necessary administration following receipt of results and following procedure for booking follow up appointments in conjunction with the Outpatients Booking Team.
  • Liaise with booking clerks to ensure that patients are added to the waiting list within agreed standards and undertake administration of patients on the waiting list as and when required.
  • Mange all aspects of theatre booking process, including ordering implants, booking Isotope appointments, managing offers on electronic patient offers.
  • Dealing with incoming telephone calls from patients/relatives/GP surgeries/other departments within the Hospital/outside organisations, independently dealing with or passing on queries/messages to the Consultant and other staff.
  • Keeping Consultants' diaries, including arranging appointments with representatives from Pharmaceutical companies.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes

We are one of the largest NHS organisations in England, employing more than 12,000 staff

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Details

Date posted

15 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Fixed term

Duration

7 months

Working pattern

Full-time

Reference number

432-HR597-25

Job locations

Colchester and Ipswich Hospital

Colchester and Ipswich

CO4 5JL


Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

  • GCSEs grade 5/C (or equivalent) in English & Maths
  • Knowledge of Medical Terminology and Medical Secretarial practices
  • Good command of English language

Desirable

  • NVQ level 3 in administration/ AMSPAR secretarial or equivalent

Experience

Essential

  • Working as part of a team
  • Audio Typing
  • Proven experience as a medical secretary or medical administrator
  • Use of Microsoft Office

Desirable

  • Previous NHS admin experience

Knowledge

Essential

  • Understand requirements for strict confidentiality and upholding GDPR
  • Knowledge of Hospital systems (Lorenzo and Evolve)
  • Knowledge of Digital Dictation system (BigHand)

Desirable

  • Knowledge of Patient Access Policy and 18 Weeks including validation
Person Specification

Qualifications

Essential

  • GCSEs grade 5/C (or equivalent) in English & Maths
  • Knowledge of Medical Terminology and Medical Secretarial practices
  • Good command of English language

Desirable

  • NVQ level 3 in administration/ AMSPAR secretarial or equivalent

Experience

Essential

  • Working as part of a team
  • Audio Typing
  • Proven experience as a medical secretary or medical administrator
  • Use of Microsoft Office

Desirable

  • Previous NHS admin experience

Knowledge

Essential

  • Understand requirements for strict confidentiality and upholding GDPR
  • Knowledge of Hospital systems (Lorenzo and Evolve)
  • Knowledge of Digital Dictation system (BigHand)

Desirable

  • Knowledge of Patient Access Policy and 18 Weeks including validation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester and Ipswich Hospital

Colchester and Ipswich

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester and Ipswich Hospital

Colchester and Ipswich

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior operational coordinator

Julie Steele

julie.steele@esneft.nhs.uk

07394579011

Details

Date posted

15 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Fixed term

Duration

7 months

Working pattern

Full-time

Reference number

432-HR597-25

Job locations

Colchester and Ipswich Hospital

Colchester and Ipswich

CO4 5JL


Supporting documents

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