East Suffolk and North Essex NHS Foundation Trust

Talent for Care Administrator

The closing date is 31 July 2025

Job summary

An exciting opportunity has arisen to join Talent for Care team at ESNEFT in an administration band 2 role.

You will provide a professional, confidential and proactive administrative service to the Team as the first point of contact to staff and external agencies.

This is full time role-37.5 hours per week, fixed term/secondment until 20th July 2026.

Please note this post may close early if we receive a high number of applications.

Main duties of the job

  • To undertake any specific work as directed by the Talent for Care leads
  • To assist in the planning and coordination of any Talent for Care events internal and external to the Trust
  • To assist and participate in the development of new systems, processes and ways of working for the short, medium and long term development
  • To act in a professional manner at all times as appropriate to an 'Ambassador' for the Hospital and engender a culture of 'continual improvement' in the staff to ensure the service is refined and improved through the engagement of service users.
  • To follow departmental and Trust policies and procedures
  • Ensure telephone calls are resolved as appropriate and responses are not unduly delayed.
  • Processing telephone calls and emails and respond as relevant
  • To undertake any other duties commensurate with the grade of the post.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Fixed term

Duration

11 months

Working pattern

Full-time

Reference number

432-HR498-25

Job locations

Colchester / Ipswich

Colchester / Ipswich

CO4 5JL


Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

  • GCSE A-C or 4-9 in Maths and English

Experience

Essential

  • Experience of working in an administrative environment
  • Working within a team

Desirable

  • Experience of working within the Apprenticeship industry
  • Experience of working for the NHS
Person Specification

Qualifications

Essential

  • GCSE A-C or 4-9 in Maths and English

Experience

Essential

  • Experience of working in an administrative environment
  • Working within a team

Desirable

  • Experience of working within the Apprenticeship industry
  • Experience of working for the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester / Ipswich

Colchester / Ipswich

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester / Ipswich

Colchester / Ipswich

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Talent for Care Lead

Kay Pilkington-Blacker

Kay.Pilkington-Blacker@esneft.nhs.uk

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Fixed term

Duration

11 months

Working pattern

Full-time

Reference number

432-HR498-25

Job locations

Colchester / Ipswich

Colchester / Ipswich

CO4 5JL


Supporting documents

Privacy notice

East Suffolk and North Essex NHS Foundation Trust's privacy notice (opens in a new tab)