East Suffolk and North Essex NHS Foundation Trust

Patient Centred Follow up Coordinator - Colorectal

The closing date is 27 July 2025

Job summary

We are looking for a dynamic and enthusiastic team player to join the Colorectal department as a Patient Centred Follow up Coordinator at Colchester General Hospital.

You will provide a administrative and medical secretarial service for OAFU and the Family History Service

You will work as an integral part of the Colorectal team as an administrator within the Open Access Follow-up Programme (OAFU) within the Patient Centred Follow-Up service .

Monitor investigation results via hospital systems to ensure that abnormal results are escalated to the Consultant in charge of the patient's case.

This position is Fixed Term until 31st December 2025, current ESNEFT Employees will be offered on a Secondment basis.

Main duties of the job

  • Identify any patient who requires follow-up investigations to ensure they are managed according to Colorectal Cancer Surveillance protocol.
  • Type OAFU programme letters/standard letters and ensure copies are sent to patients and GP's as appropriate.
  • Accept and resolve telephone enquiries from patients regarding their surveillance schedule or generic enquiries.
  • Pre-populate documentation such as end of treatment summaries and send to GPs.
  • Regularly review documentation, including leaflets and clinic letters with clinical direction and oversight.
  • Help and support the OAFU programme by providing a positive and flexible approach to both workload and shift patterns.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes

We are one of the largest NHS organisations in England, employing more than 12,000 staff

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bringwhat'swidely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you

Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Fixed term

Duration

4 months

Working pattern

Part-time

Reference number

432-HR492-25

Job locations

Colchester General Hospital

Colchester

CO4 5JL


Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

Essential

  • Administrative or secretarial experience, to include accurate typing Knowledge and experience of working within protocols and guidelines
  • Experience in database management and knowledge of spread sheets Proficient user of Microsoft Office Applications (including excel)
  • Experience of data collection and electronic inputting.
  • Previous experience of working within health and social care

Desirable

  • Proficient use of the hospital computerised patient systems
  • Previous experience in audit/research
  • Experience in working within a multi professional team

Qualifications

Essential

  • GCSE mathematics and English (Grades A-C) or equivalent Evidence of continued career development
  • Willing to undertake further learning and development courses
  • ECDL or equivalent certificates in computer skills and software (Word, Excel, Access, Powerpoint etc)
  • NVQ level 3 or 4 or equivalent experience

Desirable

  • RSA typing

Knowledge

Essential

  • Understanding of personalised care and support intervention and personalised stratified follow up
  • Awareness of current national urology cancer policies
  • Advanced knowledge of medical terminology

Desirable

  • Knowledge of relevant cancer treatments, interventions and terminology
  • Understanding of charities such as Breast Cancer Now and Macmillan Cancer Support and their roles across the UK
Person Specification

Experience

Essential

  • Administrative or secretarial experience, to include accurate typing Knowledge and experience of working within protocols and guidelines
  • Experience in database management and knowledge of spread sheets Proficient user of Microsoft Office Applications (including excel)
  • Experience of data collection and electronic inputting.
  • Previous experience of working within health and social care

Desirable

  • Proficient use of the hospital computerised patient systems
  • Previous experience in audit/research
  • Experience in working within a multi professional team

Qualifications

Essential

  • GCSE mathematics and English (Grades A-C) or equivalent Evidence of continued career development
  • Willing to undertake further learning and development courses
  • ECDL or equivalent certificates in computer skills and software (Word, Excel, Access, Powerpoint etc)
  • NVQ level 3 or 4 or equivalent experience

Desirable

  • RSA typing

Knowledge

Essential

  • Understanding of personalised care and support intervention and personalised stratified follow up
  • Awareness of current national urology cancer policies
  • Advanced knowledge of medical terminology

Desirable

  • Knowledge of relevant cancer treatments, interventions and terminology
  • Understanding of charities such as Breast Cancer Now and Macmillan Cancer Support and their roles across the UK

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester General Hospital

Colchester

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester General Hospital

Colchester

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lead Colorectal Nurse Specialist

Rosy Quince

Rosy.Quince@esneft.nhs.uk

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Fixed term

Duration

4 months

Working pattern

Part-time

Reference number

432-HR492-25

Job locations

Colchester General Hospital

Colchester

CO4 5JL


Supporting documents

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