Ward Clerk - SAU

Job summary

Are you empathetic, hard working and able to work under pressure?Do you want to make a real difference to our clinical teams and our patients?

Then why not join us as a Ward Clerk!

The Surgical Assessment Unit at Ipswich Hospital are looking for a highly motivated individual to join us as a Clinical Support Technician.

We currently have 2 part time positions available - 18 hours per week and 24 hours per week - Working 18:00 - 00:00.

You will actively participate as a full member of the team, assisting with the smooth running of the ward by managing the reception and administrative functions in a timely, effective and efficient way alongside Doctors, Nurses and Healthcare Assistants.

The ideal candidate will have a friendly manner, be hard working and highly motivated with good customer service skills.

If you have excellent communication skills, a professional manner and are committed to being part of a team that provides high quality care we want to hear from you.

This post may close early if we receive a high number of applications.

Please note, this is a Fixed Term/Secondment position until 31st December 2025. Internal candidates will be offered a secondment position only

Main duties of the job

Your duties will include admission and discharge of patients on Lorenzo and Evolve computer systems, booking of appointments and filing of notes, answering phones and liaising with multidisciplinary teams/departments across the trust.

You should be able to work autonomously, be able to prioritise your workload and to work well within a team. You will have the ability to communicate effectively with members of the public, both face-to-face and over the phone.

You will be dealing with the staff and general public so it is paramount that you have good people skills. Working hours will be varied, so you must be flexible.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

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