East Suffolk and North Essex NHS Foundation Trust

Administration Team Lead

The closing date is 08 June 2025

Job summary

An exciting opportunity has arisen for the post of Admin Team Lead within the Dermatology Department at the Primary Care Centre. This role will work closely with the Operational Coordinator, Admin Team and Clinical Team.

The role is pivotal in some line managing admin support across the department therefore, it is desired that you have previous experience line managing staff and you also need to be competent in delivering advice and support to staff. You will be used to managing many competing priorities on a daily basis. We are looking for individuals with a positive approach to change who are supportive of service improvements.

You will be expected to use your own initiative and able to work unsupervised, undertaking specific project work as necessary. You will be expected to plan and manage a range of complex duties, organise own work and that of others to meet deadlines and respond professionally to enquires both internally and externally to the organisation.

This post would suit someone with focused attention to detail, distinct organisation skills and the ability be agile with their workload and manage change.

Main duties of the job

  • Management and validation of quality and operational data working closely with the relevant staff.
  • Line Management of a defined team of administration staff.
  • Attend huddle board meetings and promote staff to work through problems with solutions as well.
  • Monitor and prioritise own and team's workload and activity to ensure deadlines and targets are met. Incorporate new practices to take account of new technology, demand/capacity tools.
  • Arrange, attend, and take minutes of department meetings.
  • Maintain action logs.
  • Support the Operational Coordinator with any tasks required including clinic activity, new starter checklists and open referrals.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes

We are one of the largest NHS organisations in England, employing more than 12,000 staff

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Details

Date posted

27 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

432-HR289-25

Job locations

Primary Care Centre

Colchester

CO4 5JR


Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

Essential

  • oPrevious administrative role
  • oWorking collaboratively as part of a team
  • oAdvanced IT Systems including - Microsoft Office

Desirable

  • oNHS experience
  • oExperience within relevant work area
  • oExperience of working with members of the public
  • oSupervision/co-ordination of other team members

Qualifications

Essential

  • oGCSE grade 5/C or equivalent in English and Maths
  • oNVQ level 3 in administration/secretarial or equivalent

Skills / Knowledge

Essential

  • oAdvanced keyboard skills
  • oKnowledge of relevant work area and specialist terminology
Person Specification

Experience

Essential

  • oPrevious administrative role
  • oWorking collaboratively as part of a team
  • oAdvanced IT Systems including - Microsoft Office

Desirable

  • oNHS experience
  • oExperience within relevant work area
  • oExperience of working with members of the public
  • oSupervision/co-ordination of other team members

Qualifications

Essential

  • oGCSE grade 5/C or equivalent in English and Maths
  • oNVQ level 3 in administration/secretarial or equivalent

Skills / Knowledge

Essential

  • oAdvanced keyboard skills
  • oKnowledge of relevant work area and specialist terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Primary Care Centre

Colchester

CO4 5JR


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Primary Care Centre

Colchester

CO4 5JR


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant General Manager

Karen Grove

karen.grove@esneft.nhs.uk

Details

Date posted

27 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

432-HR289-25

Job locations

Primary Care Centre

Colchester

CO4 5JR


Supporting documents

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