Typing and Support Secretary - Oncology and Haematology

Job summary

An exciting opportunity has arisen for a Typing and Support Secretary, Band 3 to work within the Oncology and Haematology department at Ipswich Hospital. This post is fixed term until 31st December 2025 and part time. We can offer between 22 - 28 hours per week. Days and hours can be flexible including school hours.

You will be working as part of a friendly and supportive team and in a fast paced and busy office environment.

You will provide efficient and pro-active secretarial/admin support to the consultants and other team members.

Administrative/Office experience is essential for this post and previous experience within an NHS Trust would be advantageous.

Essential skills required for the post include excellent typing and audio skills, the ability to prioritise tasks, effective time management, good IT and secretarial skills.

You will need to be an excellent communicator with good interpersonal and organisation skills. It is essential to be a good team member with the ability to work in a high pressured and sensitive environment.

Main duties of the job

• To provide assistance to the Senior Medical Secretaries/PA's with admin support, mainly as a typing role.
• To undertake accurate audiotyping of letters dictated by the Consultant, and their team in a timely manner, using the oncology electronic patient record system and recording in hospital notes
• Answering the telephone helping patients, GP other medical/nursing staff and any assistance they may require adhering confidentiality as per Trust policy
• Booking new and follow-up appointments on computerised Portal System liaising with medical and nursing team
• Opening and sorting of daily correspondence and distribution in a timely manner.
• Dealing with internal and external emails
• Continuing monitoring and prioritising workload on day to day basis depending on department needs.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes

We are one of the largest NHS organisations in England, employing more than 12,000 staff

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

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