Ward Clerk - Mersea Ward

Job summary

Are you empathetic, hard working and able to work under pressure?Do you want to make a real difference to our clinical teams and our patients?

Then why not join us as a Ward Clerk!

We are looking for a highly motivated, dedicated customer focused individual to join our team on Mersea ward at Colchester Hospital Fixed Term/Secondment until 31st December 2025.

You will actively participate as a full member of the team, assisting with the smooth running of the ward by managing the administrative functions in a timely, effective and efficient way alongside Doctors, Nurses and Healthcare Assistants.

We are looking for someone who will be able to work autonomously, be able to prioritise their workload, and work well within our team. You will have the ability to communicate effectively with members of the public, both face-to-face and over the phone.

Ward clerks are the first point of contact for visitors and patients to the ward, so we need someone who will ensure that the Trust's 'OAK' Values are used at all times to ensure the best patient experience.

Working Days/Hours will be - Monday - Friday 15:00-19:30

Main duties of the job

To assist in the efficient functioning of wards by relieving nursing staff of routine clerical and administrative duties.

To be familiar with the Hospital Computer Systems.

Receiving new patients and accompanying relatives/friends and answering initial questions pending Ward Sister/Nurse-in-Charge being available.

Maintaining Ward Clerk diary and admissions book.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

---

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

---