Receptionist/Admin Support - Cardiology

East Suffolk and North Essex NHS Foundation Trust

This job is now closed

Job summary

We have an exciting opportunity for a Receptionist/Administrator within the Heart Centre at Ipswich Hospital - Fixed Term/Secondment until December 2025.

You will be a member of a team providing an efficient Receptionist/ Administrative support to the Heart Centre

You will be responsible for carrying out reception, administrative, and telephone enquiry duties, adhering to policies and procedures to provide a comprehensive high quality service, and to be able to deal efficiently and courteously with patient and staff enquiries.

Main duties of the job

To be responsible for reception duties and administrative functions, ensuring that an efficient service is provided with regard to all Cardiology patient bookings for tests and invasive procedures

Organise and book all procedures, e.g., Angios, PCI, Pacings, Cardioversions and Echoes.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A

Date posted

12 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata, per annum

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

432-HR2188-24

Job locations

Ipswich Hospital

Ipswich

IP4 5PD

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

GCSE C or above (or equivalent) in Maths & English

Experience

Essential

Good clerical experience
Working in an office environment
Dealing with the public

Desirable

Experience of Lorenzo

Knowledge

Essential

Good general computer literacy
Knowledge & understanding of data protection & confidentiality

Desirable

Basic medical terminology

Person Specification

Qualifications

Essential

GCSE C or above (or equivalent) in Maths & English

Experience

Essential

Good clerical experience
Working in an office environment
Dealing with the public

Desirable

Experience of Lorenzo

Knowledge

Essential

Good general computer literacy
Knowledge & understanding of data protection & confidentiality

Desirable

Basic medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.