Lead Case Manager

East Suffolk and North Essex NHS Foundation Trust

This job is now closed

Job summary

The Transfer of Care Hub within Colchester General Hospital is looking for a Lead Case Manager to join their developing team. This opportunity will be on a Fixed term/secondment basis for 12 months commencing 30th March 2025.

This is a key role in supporting the senior case managers and case managers in the implementation and promotion of the discharge to assess pathway across all divisions. Working closely with the discharge and ward teams to standardise process and improve patient flow. Supporting developments within the team to improve the patient journey and reducing length of stay.

Main duties of the job

You will delegate and supervise work of senior case managers and case managers to ensure service delivery is standardised to a high level ensuring a responsive and Quality service is maintained.

You will be expected to regularly support surveys, audit, analysis or research to support service development and ensure data quality.

The Lead Case manager will work closely with members of the clinical and non-clinical teams across the Trust in developing policies and procedures to ensure seamless management of patients across all departments

You will participate and support recruitment and selection processes of senior case managers and case managers participating in shortlisting and interview process

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Date posted

27 January 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

432-HR2077-24

Job locations

Colchester Hospital

Turner Road

Colchester

CO4 5JL

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

Essential

oComprehensive experience at band 4 case manager level or similar post
oEvidence of continuing professional development
oHeld senior post in a public facing role
oExperience in supervising or managing staff

Desirable

oPrevious experience of a senior case manager
oExperience of working in an acute hospital setting

Qualifications

Essential

oGood general education
oLeadership courses

Desirable

oAny relevant vocational qualifications ( NVQ )
oEvidence of Previous further study

Knowledge

Essential

oUnderstanding of the DOH Hospital discharge Policy - including discharge pathways / criteria to reside
oKnowledge of the Mental Capacity Act and implications for discharge

Desirable

oUnderstanding of medical terminology

Person Specification

Experience

Essential

oComprehensive experience at band 4 case manager level or similar post
oEvidence of continuing professional development
oHeld senior post in a public facing role
oExperience in supervising or managing staff

Desirable

oPrevious experience of a senior case manager
oExperience of working in an acute hospital setting

Qualifications

Essential

oGood general education
oLeadership courses

Desirable

oAny relevant vocational qualifications ( NVQ )
oEvidence of Previous further study

Knowledge

Essential

oUnderstanding of the DOH Hospital discharge Policy - including discharge pathways / criteria to reside
oKnowledge of the Mental Capacity Act and implications for discharge

Desirable

oUnderstanding of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.