East Suffolk and North Essex NHS Foundation Trust

Administration Support - Neuro Rehabilitation

Information:

This job is now closed

Job summary

We are looking for a vibrant, confident person to join the team to deliver a high quality administration service with the North East Essex Integrated Admin & Gateway team.

You will need to have excellent communication skills and show keen attention to detail.

Ideally you will have previous experience in a similar environment within an NHS setting. You will need to have excellent communication skills as this is a fast paced environment to work in. You will need the ability to work on your own initiative and you must be able to remain calm in difficult situations.

Main duties of the job

Your main duties will be to provide administrative support to the clinical teams, accepting of referrals, booking of appointments, attending meetings for minute taking and any other general ad-hoc requirements. There will also be an element of patient contact as you may be required to provide reception cover during periods of leave.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Details

Date posted

09 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

432-HR1390-24

Job locations

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

Essential

  • oExcellent numeracy/literacy skills
  • Excellent IT skills

Desirable

  • oPrevious Customer Service Experience
  • oKnowledge of SystmOne
  • oKnowledge of Care Flow
  • oKnowledge of Evolve

Qualifications

Essential

  • oGCSE in English and Maths

Knowledge

Essential

  • oConfidentiality and Data Protection
  • oCustomer service

Desirable

  • oUnderstanding and knowledge of patient needs within the NHS.
Person Specification

Experience

Essential

  • oExcellent numeracy/literacy skills
  • Excellent IT skills

Desirable

  • oPrevious Customer Service Experience
  • oKnowledge of SystmOne
  • oKnowledge of Care Flow
  • oKnowledge of Evolve

Qualifications

Essential

  • oGCSE in English and Maths

Knowledge

Essential

  • oConfidentiality and Data Protection
  • oCustomer service

Desirable

  • oUnderstanding and knowledge of patient needs within the NHS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manager

Kelly Gavrilovic

Kelly.Gavrilovic@esneft.nhs.uk

07866047697

Details

Date posted

09 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

432-HR1390-24

Job locations

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Supporting documents

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