Clerical Officer - Radiology

Job summary

We are looking for an enthusiastic and organised Clerical Officer to fill a vacancy that has arisen within the busy Radiology Department. You will be based at Colchester General Hospital.

Please note the available shift pattern is 12.00pm- 8.00pm Monday -Friday.

You will have excellent interpersonal and communication skills, together with proven clerical ability. Being able to work under pressure is essential as is the ability to work both independently and as part of a team. Working knowledge of Microsoft Office applications is required.

Main duties of the job

• To provide a full reception service to visitors to the Radiology Department, in liaison with the departmental staff to ensure patients and other visitors are dealt with efficiently and in a friendly manner.
• To attend all patient visits using the Computerised Radiology Information System (CRIS), to include the scanning of request cards.
• To accurately register and change patient details using Careflow and to check the whereabouts of inpatients and to request patients notes when required.
• To deal with telephone enquiries from patients and other callers efficiently, whilst maintaining a friendly manner.
• To run the Radiology Rejected Stat and action daily.
• To monitor the 'Radiology Requests' email inbox and print off/ action all requests in order of urgency and load to CRIS.
• To assist with the training and development of new staff within the department.
• If double registrations are established flag up on system and complete form on the Radiology intranet.
• To work closely with the Radiology Support Manager with any other Admin/Clerical Duties.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes

We are one of the largest NHS organisations in England, employing more than 12,000 staff

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

---

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

---