East Suffolk and North Essex NHS Foundation Trust

Receptionist - Pre assessment

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for an experienced Receptionist to join our dynamic team in the Pre-Operative Assessment Unit at Colchester Hospital.

Our nurse led team deliver pre-operative assessment to patients who will be undergoing a range of procedures within the specialties of Urology, General Surgery, Upper GI, ENT, Vascular, Oral, Gynaecology ,Orthopaedic and Breast surgery. This position will work closely in supporting the clinical team

Main duties of the job

  • You will provide comprehensive administrative support to Pre-Assessment
  • You will ensure Pre-Assessment reception is well covered, and all internal and external visitors are greeted into the department professionally and according to Trust standards
  • You will accurately record data onto departmental reports and internal databases

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes

We are one of the largest NHS organisations in England, employing more than 12,000 staff

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Details

Date posted

17 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

432-HR1217-24

Job locations

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

Essential

  • Proven previous experience as an administrator
  • Understand requirements of strict confidentiality.
  • IT skills - Microsoft packages including Word/Excel/Outlook
  • Excellent administrative skills

Desirable

  • Knowledge/Experience of Hospital setting
  • Knowledge/Experience of Portal system
  • Knowledge/Experience of GI Reporting tool

Qualifications

Essential

  • Minimum 5 GSCEs (or equivalent) and graded C or above in Maths and English

Skills

Essential

  • Excellent communication skills with ability to communicate clearly and precisely.
  • Able to function and contribute within a team.
  • Willing and adaptable to learn new tasks.
  • Able to communicate professionally, verbally and in writing
  • Able to show own initiative.
  • Ability to follow instructions precisely and in a timely manner
  • Answer telephone in a polite manner and convey messages
  • Ability to deal with exposure to sights, smells and emotions that come with working in an Operating Theatre
Person Specification

Experience

Essential

  • Proven previous experience as an administrator
  • Understand requirements of strict confidentiality.
  • IT skills - Microsoft packages including Word/Excel/Outlook
  • Excellent administrative skills

Desirable

  • Knowledge/Experience of Hospital setting
  • Knowledge/Experience of Portal system
  • Knowledge/Experience of GI Reporting tool

Qualifications

Essential

  • Minimum 5 GSCEs (or equivalent) and graded C or above in Maths and English

Skills

Essential

  • Excellent communication skills with ability to communicate clearly and precisely.
  • Able to function and contribute within a team.
  • Willing and adaptable to learn new tasks.
  • Able to communicate professionally, verbally and in writing
  • Able to show own initiative.
  • Ability to follow instructions precisely and in a timely manner
  • Answer telephone in a polite manner and convey messages
  • Ability to deal with exposure to sights, smells and emotions that come with working in an Operating Theatre

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Sister

Carol Pitchford

Carol.Pitchford@esneft.nhs.uk

01206742886

Details

Date posted

17 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

432-HR1217-24

Job locations

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Supporting documents

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