Administrator - Aldeburgh Community Hospital
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Job summary
An exciting opportunity has arisen for a committed, enthusiastic and highly motivated Administrator to join us at Aldeburgh Community Hospital.
The Administrator role will provide essential non-clinical support with patient related administration and other tasks to enable clinicians within the ward area to be free to provide clinical care.
Administrators are an integral part of the Community Hospital teams, managing non clinical administration and other tasks.
They will provide direct administration support to the clinical team including ordering, maintaining stock and other general administrative tasks including photocopying, printing.
They will work in close collaboration with, and under the management of the Administration Team Lead.
Main duties of the job
- To act as an ambassador for the organisation and their team by providing a high standard of communication skills at all times
- To deal with telephone enquiries/referrals in a polite and helpful manner; ensuring messages are prioritised and actioned as appropriate
- To effectively communicate with other internal and external stakeholders, members of staff and the public, providing clear explanations and presenting positive image
- To manage often complex clinical personal information according to Caldicott guidelines
- Book appointments for patients.
- To liaise with other professionals as needed
- Working with clinicians, ensure patients are discharged once treatment completed, discharging the patient from the relevant IT systems and filing all paperwork in accordance with organisational policy
About us
One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.
To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Find out about living and working with us - https://www.youtube.com/watch?v=GkPu7HphU8A
Details
Date posted
12 October 2023
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
432-HR1462-23
Job locations
Aldeburgh Community Hospital
Aldeburgh
IP15 5ES
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Aldeburgh Community Hospital
Aldeburgh
IP15 5ES
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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