Retention Partner

East Suffolk and North Essex NHS Foundation Trust

This job is now closed

Job summary

Do you want to make a difference? Are you passionate about influencing positive change?

We are looking for proactive and hardworking individuals to be the core of our expanding Retention Hub. If you enjoy working in a fast paced environment, with ever changing priorities and a diverse workload this may be the role for you.

As the ideal candidate, you will be able to manage your own workload, be able to work to deadlines and be confident liaising with internal and external stakeholders at all levels.

You will be fundamental in providing support to all staff throughout their career journey. This is an integral role ensuring we provide the best possible service to our organisation. You will be responsible for providing an overall Retention service to the Trust, including being the first point of contact for staff who are considering leaving the Trust, where you will provide guidance and influence in retaining them.

This is a band 4 development role with the possible opportunity to progress to band 5 depending on meeting set objectives. Candidates who are able to demonstrate significant retention experience may commence at band 5.

The role can be based at either Colchester or Ipswich (cross site working will be required) and is fixed term until March 2025.

Interviews will likely be held between 1st or 2nd November 2023.

Internal applicants currently employed by ESNEFT will be offered on a secondment basis only.

Main duties of the job

Assist with the delivery of a series of events to promote retention at ESNEFT.
Assist with the reduction of turnover.
Assist with the production and implementation of a robust retention strategy.
Design & implement a range of retention programmes and initiatives for all staff.
Act as pastoral support to staff considering leaving the organisation. Discuss possible opportunities to retain them. This may include dealing with complex or sensitive information.
Monitor and report on staff turnover and retention rates, identifying areas of concern and recommend possible strategies to address.
Hold regular "keep in touch" and retention events to develop and maintain relationships with staff.

About us

One of the largest Trust's in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Find out about living and working with us - https://www.youtube.com/watch?v=GkPu7HphU8A

Date posted

05 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £34,581 a year per annum, pro rata

Contract

Fixed term

Duration

17 months

Working pattern

Full-time, Flexible working

Reference number

432-HR1396-23

Job locations

Colchester / Ipswich

CO4 5JL

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

Educated to a minimum grade C - GCSE or equivalent
NVQ Level 2 in a relevant subject or equivalent qualification or significant equivalent previous proven experience

Desirable

Specialist qualification (or working towards)
Evidence of Continuing Professional Development

Experience

Essential

Evidence of working in high volume administration
Experience of working within a pressurised and busy environment
Microsoft Office and IT experience
Demonstrable experience in dealing with sensitive and confidential information

Desirable

Minute taking
Experience/knowledge of the factors that influence staff experience and staying within the NHS

Knowledge and Skills

Essential

Understanding and recognising the importance of confidentiality and data protection
Understanding of policies and procedures, regulatory and legislative rules
Understanding of and commitment to the promotion of equal opportunities and diversity management
Excellent written and verbal communication skills

Desirable

NHS IT systems (eg ESR, Integra)
An understanding of current retention initiatives within the NHS

Person Specification

Qualifications

Essential

Educated to a minimum grade C - GCSE or equivalent
NVQ Level 2 in a relevant subject or equivalent qualification or significant equivalent previous proven experience

Desirable

Specialist qualification (or working towards)
Evidence of Continuing Professional Development

Experience

Essential

Evidence of working in high volume administration
Experience of working within a pressurised and busy environment
Microsoft Office and IT experience
Demonstrable experience in dealing with sensitive and confidential information

Desirable

Minute taking
Experience/knowledge of the factors that influence staff experience and staying within the NHS

Knowledge and Skills

Essential

Understanding and recognising the importance of confidentiality and data protection
Understanding of policies and procedures, regulatory and legislative rules
Understanding of and commitment to the promotion of equal opportunities and diversity management
Excellent written and verbal communication skills

Desirable

NHS IT systems (eg ESR, Integra)
An understanding of current retention initiatives within the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.