Administration Support - Maternity Services
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Job summary
An exciting opportunity has arisen for an enthusiastic and committed administration assistant to support the maternity team at Colchester Hospital. You will need excellent IT skills and be able to communicate effectively with the general public.
You will be expected to work independently and as part of the maternity team at Colchester. The post will be based within the hospital and is a fixed term contract until the end of December 2024. The role will include general office duties, processing new bookings into maternity, answering the phone and making appointments.
This vacancy may close early if a high number of applications are received. so early applications are encouraged
Main duties of the job
A large part of this role is to undertake administration dealing with pregnancy referrals and ensuring correct processes are undertaken to book women in to the midwifery service. Ensuring any urgent referrals/messages are dealt with accordingly in a timely manner. Using the Portal system confirm patients details and update when applicable. If 'double registrations' are established, flag up on the system and report to Health Records.To undertake photocopying and circulation of agendas, minutes, procedures, reports, letters, forms and other documentation for our Midwifery team as instructedTo receive telephone calls from patients, GPs, Health Visitors, Midwives, other hospitals and assess their urgency for contacting the Community and Team Midwives and deal with non- urgent calls accordingly.As instructed update daily the "on call" boards on wards/department. Update the off duty lists on wards/departments
About us
One of the largest Trust's in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital & community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester & Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.
Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.
To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Find out about living and working with us -https://www.youtube.com/watch?v=GkPu7HphU8A
Details
Date posted
21 September 2023
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 a year per annum pro rata
Contract
Fixed term
Duration
1 years
Working pattern
Full-time
Reference number
432-HR1309-23
Job locations
Colchester
Turner Road
Colchester
CO4 5JL
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Colchester
Turner Road
Colchester
CO4 5JL
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
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