Support Secretary / Administrator - Breast Services
This job is now closed
Job summary
An exciting opportunity has arisen for a motivated, proactive support secretary within the Breast services team based at Ipswich Hospital. This post is part time, 18.75 hours per week to be worked Monday, Tuesday and a half day on Wednesday (this may be subject to change upon needs of the service)
This post is fixed term until 30th April 2024. Internal applicants currently employed by ESNEFT will be offered on a secondment basis only. Please ensure you have discussed this with your line manager.
This is an exciting time to join the friendly and patient focused breast care team as the service has recently moved into a new dedicated breast care centre on the hospital site.
The role will include managing all of the administrative functions of the Breast Service as well as supporting the management of the theatre diary, processing Electronic referrals, audio typing of clinical dictations and support with data quality queries.
The post will suit someone who is an excellent communicator, able to manage their own workload and has the ability to calmly prioritise tasks when faced with conflicting deadlines.
Main duties of the job
-
To coordinate the provision of high quality, patient focussed service for patients referred to the Breast services including the Breast clinics.
-
To provide administrative support to the Breast service, including managing Electronic referrals, booking appointments, out coming appointments, typing letters and assisting the operational coordinator to produce accurate data for national and local reporting requirements.
-
To provide a professional and welcoming reception service to patients attending Breast Services, including the Breast Clinic.
-
To act as a chaperone for patients attending the Breast clinics.
-
To provide secretarial support to the Breast Service Team to ensure patients and primary health practitioners receive correspondence within Trust timescales.
-
To ensure onward referrals to secondary care services are completed and processed in a timely manner.
-
To act as first point of contact for all queries in relation to the breast service.
-
To attend Multi-disciplinary Team meetings to ensure all actions and recorded and completed in a timely manner.
-
To support theatre bookings to ensure theatre utilisation meets required targets
About us
One of the largest Trust's in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.
Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health & Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.
To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Find out about living and working with us - https://www.youtube.com/watch?v=GkPu7HphU8A
Details
Date posted
20 September 2023
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year pro rata per annum
Contract
Fixed term
Duration
6 months
Working pattern
Part-time
Reference number
432-HR1301-23
Job locations
Ipswich Hospital
Heath Road
Ipswich
IP4 5PD
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Ipswich Hospital
Heath Road
Ipswich
IP4 5PD
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
East Suffolk and North Essex NHS Foundation Trust's privacy notice (opens in a new tab)