East Suffolk and North Essex NHS Foundation Trust

Head and Neck Support Worker

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a Head and Neck and Thyroid Cancer Oncology Support Worker for ESNEFT working at Colchester Hospital with scope to occasionally work remotely.

This role involves working within a supportive team environment with the ability to make a real difference to patients with cancer and their families.

You should be confident with effective communication skills as you will be supporting patients emotionally and practically, ensuring that they have access to information and support designed to enhance a personalised care experience.

Duties will involve supporting the initiation and running of the Thyroid PCFU programme and general administration duties with oversight of the Head and Neck Clinical Nurse Specialists.

IT and literacy skills are essential as you will be recording confidential information on a range of computer databases.

The most important element of the role is to assist with providing a smooth service to patients for both Colchester and Ipswich hospital and surrounding areas.

Main duties of the job

  • To work as an integral part of the Head and Neck/Thyroid team and as coordinator for the Patient Centred Follow Up (PCFU) service.
  • To provide an administrative service to the Head and Neck CNS team & wider MDT
  • To provide a communication link between hospital, patients and GPs

About us

One of the largest Trust's in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Find out about living and working with us - https://www.youtube.com/watch?v=GkPu7HphU8A

Details

Date posted

14 September 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£23,949 to £26,282 a year Per annum

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

432-HR1258-23

Job locations

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

  • GCSE or 'O' level Maths & English grade C or above or Level 2 Adult Literacy & Numeracy qualification or equivalent
  • Ability to study to level 3 or equivalent ('A' level, advanced diploma, AS level, level 3 NVQ, level 3 BTEC, national award etc.)

Desirable

  • NVQ4
  • Foundation Degree/Post Graduate Diploma

Experience

Essential

  • Minimum experience at Band 3
  • Currently employed in a relevant health care or social care background, i.e. Health Care Assistant or equivalent, Social care, OT and/or Macmillan services

Desirable

  • NHS experience

Knowledge

Essential

  • An awareness of NHS cancer Plan and personalised care agenda
  • Knowledge of multi-professional working
  • Understanding and ability to apply governance principles to practice.

Desirable

  • Knowledge of developments of wider health issues
Person Specification

Qualifications

Essential

  • GCSE or 'O' level Maths & English grade C or above or Level 2 Adult Literacy & Numeracy qualification or equivalent
  • Ability to study to level 3 or equivalent ('A' level, advanced diploma, AS level, level 3 NVQ, level 3 BTEC, national award etc.)

Desirable

  • NVQ4
  • Foundation Degree/Post Graduate Diploma

Experience

Essential

  • Minimum experience at Band 3
  • Currently employed in a relevant health care or social care background, i.e. Health Care Assistant or equivalent, Social care, OT and/or Macmillan services

Desirable

  • NHS experience

Knowledge

Essential

  • An awareness of NHS cancer Plan and personalised care agenda
  • Knowledge of multi-professional working
  • Understanding and ability to apply governance principles to practice.

Desirable

  • Knowledge of developments of wider health issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head and Neck/Thyroid Clinical Nurse Specialist

Jessica Osbonre

jessica.osborne@esneft.nhs.uk

07833057254

Details

Date posted

14 September 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£23,949 to £26,282 a year Per annum

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

432-HR1258-23

Job locations

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Supporting documents

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