Clinical Quality and Business Support Manager

Job summary

An exciting opportunity has arisen for an enthusiastic, motivated and analytic Clinical Quality and Business Performance Support Manager for the Essex and Suffolk Elective Orthopaedic Centre (ESEOC).

This role requires a visible leader to work with teams across different specialities and to help drive excellent clinical data quality. The role will require design of building excellent reports to support delivery of care and improvement within the centre and end to end pathway. The post will also be responsible for the business planning, business cases and monthly reporting. ESEOC is a new centre and this position gives an exciting opportunity for you to be at the heart of supporting clinical improvement and delivery through excellent analysis and reporting.

You will be a key member of the team working closely with the ESEOC Head of Care, Clinical Director, Associate Clinical Directors and the Head of Operations as well as the operational team. This is a fantastic opportunity to work with a dynamic team to implement major change within one of the largest acute NHS organisation.

You will have excellent communication, negotiation and facilitation skills and the ability to convey complex information in an easily understood manner and deliver to challenging timescales.

Please contact Chloe Abbott via email chloe.abbott@esneft.nhs.uk or Rossa Baker, Senior Matron for reconfiguration of Orthopaedic Services m: 07852717261 for more details around this project.

Main duties of the job

• To lead on all aspects of operational business planning, service planning, CIP identification, project management and the development and writing of business cases within the CDG, ensuring they are consistency checked, contain relevant information and have relevant financial information.
• To be responsible for ensuring excellent data quality and be able to support clinicians with easy data capture for ongoing monitoring of clinical improvement work and evaluation.
• To understand data reporting internally and nationally aligned to model hospital metrics. To understand any variation in reporting and to support corrective action so national reported metrics are accurate and reflect the ESEOC work.
• To build, design and have oversight of early warning reporting systems to support optimisation of patient demand and flow at all stages if the patient pathway and to avoid underutilised theatres and lists.
• Support the identification of cost improvement opportunities and administer the quality assurance process and work with the CDG to put actions in place to realise the opportunity.
• Work with the CDG to project manage the implementation of cost improvement and efficiency measures across all areas of the Trust, highlighting delays, issues and risks.
• Challenge staff at all levels to deliver benefits through committed action and change management.
• Support the CDG with a variety of projects and national submissions.
• Support the CDG with clinical transformation programmes.

About us

One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Find out about living and working with us - https://www.youtube.com/watch?v=GkPu7HphU8A

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Colchester

CO4 5JL

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

---

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Colchester

CO4 5JL

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

---