Job summary
ADMK Limitedwas established to develop and manage high quality healthcare facilities atMilton Keynes University Hospital NHS Foundation Trust. Following the successful delivery of a number of healthcare facilities and significant growth in the estates' portfolio, ADMK is entering an exciting new phase focused on long term facilities management, operational delivery and strategic development.
We are looking for an experiencedDirector of Operations (Facilities) to lead this next stage of growth. You will provide strategic and operational leadership for the non-construction activities of the organisation, ensuring the safe, compliant and high quality delivery of hard and soft facilities management services across ADMK buildings on the MKUH sites.
You will play a key role in corporate governance, financial stewardship and operational planning, contributing to both annual and five year business plans. You will work closely with MKUH, NHS England and a wide range of internal and external stakeholders to align ADMK's operational delivery with MKUH priorities and will support outstanding patient care.
You will bring senior leadership experience in estates, facilities or similarly complex service environments, alongside strong skills in contract management, financial and operational performance, people leadership and stakeholder engagement.
This is a unique opportunity to shape the future direction of a growing organisation at the heart of healthcare service delivery.
Main duties of the job
ADMK Limited is in a transition phase; as it moves from a primary focus of developing and building healthcare facilities, through to now servicing and maintaining those buildings and going onto establish the future strategic direction of the organisation.
The successful candidate will be responsible for leading theoperational delivery as ADMK continues to expand and support MKUH in its aims to deliver outstanding care to the community.
As a member of theBoard of Directors, you will have responsibility for the broader financial and operational planning for the organisation as well as provide a high quality operational facilities service for the (currently) 6 buildings provided by ADMK to MKUH, as well as planning future options.
About us
Milton Keynes University Hospital (MKUH) has a "Good" rating from the CQC and has significant investment for upgrading and expanding our facilities making this is an exciting time to join our team and grow your career.
MKUH provides a full range of general medical and surgical services, including a busy Emergency Department, Maternity and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are proud to offer a growing portfolio of specialist services. In January 2025, we opened our state-of-the-art Radiotherapy Centre bringing advanced cancer treatment closer to home. MKUH services also include neonatology, specialist surgical care and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.Further investment is underway, including a new Imaging Centre, the Oak Wards (a new ward block featuring two 24-bed wards) and the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news about MKUH News - Milton Keynes University Hospital
and for further information about Milton Keynes please visit Visit Milton Keynes
Job description
Job responsibilities
Organisational duties and responsibilities Strategic leadership and day-to-day operational leadership of the non-construction side of the organisation. Working with NHSE to agree the parameters within which the subsidiary can operate going forward. Project evaluation to determine whether it is appropriate forADMK Limited to undertake the activity and under what terms. People management, both directly for those in the direct structure and also more broadly. Working with HR support to establish the right policies and procedures for ADMK Limited. Establish business plan both on an annual and 5-yearly basis.
Operational duties and responsibilities Operational leadership for the building management of those facilities that ADMK Limited services. Taking managerial, professional and technical responsibility to deliver high quality hard / soft FM support services. Provide safe and efficient management of buildings & engineering services and ensuring that buildings, plant and equipment comply with all legislative requirements. Performance target delivery in line with the contracts in place. Also, the negotiation of those contracts. Development of service strategies including whether to insource / outsource. Delivery of business plans. Develop, implement and monitor policies and procedures. Strong engagement with all staff groups. Input into procurement processes / decisions and management of 3rd party contracts. Ensure that appropriate risk assessments are undertaken and reported. Develop and promote a culture where staff feel valued and encouraged to suggest service improvements. Build and develop effective partnerships and joint working relationships with key stakeholders.
Operational duties and responsibilities Board co-ordination and management of the risk register. Legal obligations in relation to Companies House and contracting. Insurances. Financial stewardship in relation to overseeing transactions and monthly financial results. Financial monitoring for project and contract profitability. Tax compliance. Annual audit exercise. Seeking 3rd party advice as required. Oversight of corporate functions (HR / Finance / Governance).
Job description
Job responsibilities
Organisational duties and responsibilities Strategic leadership and day-to-day operational leadership of the non-construction side of the organisation. Working with NHSE to agree the parameters within which the subsidiary can operate going forward. Project evaluation to determine whether it is appropriate forADMK Limited to undertake the activity and under what terms. People management, both directly for those in the direct structure and also more broadly. Working with HR support to establish the right policies and procedures for ADMK Limited. Establish business plan both on an annual and 5-yearly basis.
Operational duties and responsibilities Operational leadership for the building management of those facilities that ADMK Limited services. Taking managerial, professional and technical responsibility to deliver high quality hard / soft FM support services. Provide safe and efficient management of buildings & engineering services and ensuring that buildings, plant and equipment comply with all legislative requirements. Performance target delivery in line with the contracts in place. Also, the negotiation of those contracts. Development of service strategies including whether to insource / outsource. Delivery of business plans. Develop, implement and monitor policies and procedures. Strong engagement with all staff groups. Input into procurement processes / decisions and management of 3rd party contracts. Ensure that appropriate risk assessments are undertaken and reported. Develop and promote a culture where staff feel valued and encouraged to suggest service improvements. Build and develop effective partnerships and joint working relationships with key stakeholders.
Operational duties and responsibilities Board co-ordination and management of the risk register. Legal obligations in relation to Companies House and contracting. Insurances. Financial stewardship in relation to overseeing transactions and monthly financial results. Financial monitoring for project and contract profitability. Tax compliance. Annual audit exercise. Seeking 3rd party advice as required. Oversight of corporate functions (HR / Finance / Governance).
Person Specification
Qualifications and knowledge
Essential
- Educated to master's level or equivalent level of experience (e.g. Chartered engineer - mechanical/facilities management)
- Estates / Facilities management professional qualification
- Evidence of continuous personal and professional developme
- Member of a recognised professional institution
- Well-developed communication and influencing skills in a challenging environment
Experience
Essential
- Director / Senior management level experience
- Operational/financial performance improvement
- Contract negotiation and long-term contract engagement
- Effective partnership working with internal and external stakeholders
- Increase in staff engagement and motivation
- Managing complex problems
- Delivery of assurance processes
Skills
Essential
- Negotiation and influencing
- Able to think and plan strategically, tactically and creatively
- Holding a clear strategy and set of values while responding appropriately to short term challenges and priorities
- Proactive, problem solver
- Ability to seek and exploit opportunities
- Robust and persistent
- Coping with competing demands and tight deadlines
Personal and people development
Essential
- Motivation and leadership to enable staff to deliver operational objectives and standards
- Strong sense of integrity
Communication
Essential
- Highly developed - verbal, written and presentation skills
- Excellent listening skills, including facilitation
Person Specification
Qualifications and knowledge
Essential
- Educated to master's level or equivalent level of experience (e.g. Chartered engineer - mechanical/facilities management)
- Estates / Facilities management professional qualification
- Evidence of continuous personal and professional developme
- Member of a recognised professional institution
- Well-developed communication and influencing skills in a challenging environment
Experience
Essential
- Director / Senior management level experience
- Operational/financial performance improvement
- Contract negotiation and long-term contract engagement
- Effective partnership working with internal and external stakeholders
- Increase in staff engagement and motivation
- Managing complex problems
- Delivery of assurance processes
Skills
Essential
- Negotiation and influencing
- Able to think and plan strategically, tactically and creatively
- Holding a clear strategy and set of values while responding appropriately to short term challenges and priorities
- Proactive, problem solver
- Ability to seek and exploit opportunities
- Robust and persistent
- Coping with competing demands and tight deadlines
Personal and people development
Essential
- Motivation and leadership to enable staff to deliver operational objectives and standards
- Strong sense of integrity
Communication
Essential
- Highly developed - verbal, written and presentation skills
- Excellent listening skills, including facilitation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
