Job summary
Workforce, Education and Training Coordinator
Department: Pharmacy
Band 4. £27,485 - £30,162 Per annum pro rata
Hours: Full time, 37.5 per week, all MKUH roles will be considered for flexible working
We are seeking a highly organised and proactive individual to join our team as a Workforce, Education and Training Coordinator. This role is essential in supporting the effective coordination and delivery of workforce activities, staff training, education programmes, and E-Roster Management for the department. The ability to identify issues and the confidence to propose workable solutions will be essential skills for the successful candidate.
You will play a key role in ensuring the pharmacy e-Roster system runs smoothly, maintain staff training records accurately and provide high quality administrative support to the pharmacy education & training team.
This post offers an excellent opportunity for someone with strong administrative skills, experience of how electronic rota systems work and an understanding of payroll systems.
'We care We communicate We collaborate We contribute'
Pleasenote:We are unable to offer sponsorship for this role.
Interview date: 23 April 2026
Main duties of the job
To succeed you will need strong communication skills, excellent attention to detail and a commitment to delivering excellence.
You will be part of a busy but supportive workforce, education and training team where continuous professional development is encouraged. Take this opportunity to make a significant impact on patient care while advancing your career!
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Job description
Job responsibilities
NHS Staff Survey: 73.4%of our staff feel they receive therespect they deserve from colleaguesa meaningful improvement from last year. At MKUH, mutual respect isnt just a valueits a daily reality.
Maintaining Workforce Systems
Manage the day-to-day processes and monitoring of Healthroster, ensuring staff hours and details are correct for payroll submissions
Operational Duties
Ensure the smooth running of the Pharmacy Workforce, Education & Training (WE&T) functions and work with team colleagues to:
Devise and maintain an efficient and effective administration system for Pharmacy WE&T activities to ensure accurate records relating to staff mandatory training, courses and appraisals are kept and maintained.
Data Analysis and Key Performance Indicators
Provide monthly statistics to the Education and Training Lead Pharmacist which accurately describe the training activities of the team within and outside the department
Quality
To maintain staff confidentiality at all times when dealing with workforce and training issues
Please refer to attached Job description for further information.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouragingdiversity,and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date onceenoughapplications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This isin accordance withthe streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Uponcommencingemploymentwith theTrust,allemployees (except Medical & Dental Staff on national terms and conditions)aresubjectto aprobationary periodlastingaperiod of sixmonthswithanoptiontoextendfor afurther sixmonths toatotalof 12months.
Job description
Job responsibilities
NHS Staff Survey: 73.4%of our staff feel they receive therespect they deserve from colleaguesa meaningful improvement from last year. At MKUH, mutual respect isnt just a valueits a daily reality.
Maintaining Workforce Systems
Manage the day-to-day processes and monitoring of Healthroster, ensuring staff hours and details are correct for payroll submissions
Operational Duties
Ensure the smooth running of the Pharmacy Workforce, Education & Training (WE&T) functions and work with team colleagues to:
Devise and maintain an efficient and effective administration system for Pharmacy WE&T activities to ensure accurate records relating to staff mandatory training, courses and appraisals are kept and maintained.
Data Analysis and Key Performance Indicators
Provide monthly statistics to the Education and Training Lead Pharmacist which accurately describe the training activities of the team within and outside the department
Quality
To maintain staff confidentiality at all times when dealing with workforce and training issues
Please refer to attached Job description for further information.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouragingdiversity,and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date onceenoughapplications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This isin accordance withthe streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Uponcommencingemploymentwith theTrust,allemployees (except Medical & Dental Staff on national terms and conditions)aresubjectto aprobationary periodlastingaperiod of sixmonthswithanoptiontoextendfor afurther sixmonths toatotalof 12months.
Person Specification
Qualifications and knowledge
Essential
- A minimum of 4 GCSE passes or equivalent incl. English Language and Maths.
- Good IT Skills or RSA level 1 or equivalent
- Knowledge of importance of confidentiality
- NVQ level 4 / BTEC or equivalent knowledge and experience in administrative or educational practices
Desirable
- Knowledge of clinical or medical terms and issues.
Experience
Essential
- At least 2 years' experience of working in a large organisation
- Wide experience of using a wide range of IT packages including Microsoft Office.
- Wide experience of taking minutes of meetings.
- Wide experience of working within a service environment.
- Excellent attention to detail and analytical skills
Desirable
- Experience of working with / manipulating data and managing databases
- Experience of working in a health care environment
Skills
Essential
- Be able to manage your own workload and coordinate day to day activity
- Excellent IT Skills in relation to word processing, spread sheets and excel
- Good use of initiative
- Well-developed organisational skills
- Good people skills
- Strong communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Excellent prioritisation skills
Personal and people development
Essential
- Polite and courteous
- Professional attitude
- Initiative and common sense
- Self motivated and team player
- Commitment to personal development
- Be able to direct others
Communication
Essential
- Good communication skills in relation to telephone technique or written work
- Be able to delegate workload amongst the team
Desirable
- Manage conflict within the team
Person Specification
Qualifications and knowledge
Essential
- A minimum of 4 GCSE passes or equivalent incl. English Language and Maths.
- Good IT Skills or RSA level 1 or equivalent
- Knowledge of importance of confidentiality
- NVQ level 4 / BTEC or equivalent knowledge and experience in administrative or educational practices
Desirable
- Knowledge of clinical or medical terms and issues.
Experience
Essential
- At least 2 years' experience of working in a large organisation
- Wide experience of using a wide range of IT packages including Microsoft Office.
- Wide experience of taking minutes of meetings.
- Wide experience of working within a service environment.
- Excellent attention to detail and analytical skills
Desirable
- Experience of working with / manipulating data and managing databases
- Experience of working in a health care environment
Skills
Essential
- Be able to manage your own workload and coordinate day to day activity
- Excellent IT Skills in relation to word processing, spread sheets and excel
- Good use of initiative
- Well-developed organisational skills
- Good people skills
- Strong communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Excellent prioritisation skills
Personal and people development
Essential
- Polite and courteous
- Professional attitude
- Initiative and common sense
- Self motivated and team player
- Commitment to personal development
- Be able to direct others
Communication
Essential
- Good communication skills in relation to telephone technique or written work
- Be able to delegate workload amongst the team
Desirable
- Manage conflict within the team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
