Job summary
Cancer Navigator
Department: Cancer Services
Band 3, £24,937 - £26,598 Per annum, pro rata
Hours: Part time, 22.5 per week, all MKUH roles will be considered for flexible working
An exciting opportunity has arisen to join the Cancer Navigator team within Gynaecology Cancer Services at Milton Keynes University Hospital NHS Foundation Trust.
We are seeking a motivated and organised individual with excellent verbal and written communication skills, strong attention to detail, and effective organisational abilities - key requirements for delivering a high quality, fast paced service.
As a Band 3 Cancer Navigator, you will play an important role in supporting patients and the wider clinical team. The successful applicant will have excellent interpersonal skills, enjoy helping others, and demonstrate a positive, approachable, and team focused attitude'We care We communicate We collaborate We contribute'
Pleasenote:We are unable to offer sponsorship for this role.
Interview date: 23 March 2026
Main duties of the job
Act as a patient navigator, tracking each patient's pathway in line with national guidance
Enter accurate data into the Patient Access System and Somerset Cancer Database, following patient access policies and Consultant instructions
Serve as a central communication point for patients on a cancer pathway, ensuring patients and their families are supported and informed about upcoming appointments
Act as a first point of contact for patient queries and concerns, directing these to the relevant teams and escalating to clinical staff where appropriate
Ensure patient records are kept accurate and up to date, escalating any concerns or pathway delays to the Cancer Manager
Support Specialist Nurses with nurse-led clinic bookings and preparation
Assist in coordinating Holistic Needs Assessments, including patient bookings and outcome recording
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Job description
Job responsibilities
NHS Staff Survey: Our staff scored Autonomy and Control at 7.19, well above the national average. Here, youre trusted to lead, innovate, and shape your work.
Contribute as an active member of the Macmillan and Oncology Unit teams, supporting the delivery of Trust objectives.
Support the Trusts compliance with Clinical Governance and Risk Management standards.
Work closely with the MDT to ensure patients, GPs, and referring hospitals receive timely and accurate updates regarding the patient pathway (e.g., appointments, test results, procedures).
Please refer to attached Job description for further information.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouragingdiversity,and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date onceenoughapplications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This isin accordance withthe streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Uponcommencingemploymentwith theTrust,allemployees (except Medical & Dental Staff on national terms and conditions)aresubjectto aprobationary periodlastingaperiod of sixmonthswithanoptiontoextendfor afurther sixmonths toatotalof 12months.
Job description
Job responsibilities
NHS Staff Survey: Our staff scored Autonomy and Control at 7.19, well above the national average. Here, youre trusted to lead, innovate, and shape your work.
Contribute as an active member of the Macmillan and Oncology Unit teams, supporting the delivery of Trust objectives.
Support the Trusts compliance with Clinical Governance and Risk Management standards.
Work closely with the MDT to ensure patients, GPs, and referring hospitals receive timely and accurate updates regarding the patient pathway (e.g., appointments, test results, procedures).
Please refer to attached Job description for further information.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouragingdiversity,and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date onceenoughapplications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This isin accordance withthe streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Uponcommencingemploymentwith theTrust,allemployees (except Medical & Dental Staff on national terms and conditions)aresubjectto aprobationary periodlastingaperiod of sixmonthswithanoptiontoextendfor afurther sixmonths toatotalof 12months.
Person Specification
Qualifications and knowledge
Essential
- Good standard of education
- Basic computer skills
- Knowledge of importance of confidentiality
Desirable
- Knowledge of medical and clinical terms and issues
Experience
Essential
- Experience of using a range of IT packages including CRS
- Experience of working within a customer services environment
- NHS experience
- Experience of working in a healthcare environment
Skills
Essential
- Good IT skills in relation to current databases used within NHS
- Good use of initiative
- Well developed organizational skills
- Good people skills
- To be sensitive and understanding of individual circumstances
- Excellent communication skills
- Able to work under pressure
Desirable
- Excellent prioritizing skills
Personal and people development
Essential
- Polite and Courteous
- Professional attitude
- Self motivated and team player
- Commitment to personal development
Desirable
- Initiative and common sense
Communication
Essential
- Good communication skills in relation to telephone techniques
- Polite and Courteous to all visitors to the units
Person Specification
Qualifications and knowledge
Essential
- Good standard of education
- Basic computer skills
- Knowledge of importance of confidentiality
Desirable
- Knowledge of medical and clinical terms and issues
Experience
Essential
- Experience of using a range of IT packages including CRS
- Experience of working within a customer services environment
- NHS experience
- Experience of working in a healthcare environment
Skills
Essential
- Good IT skills in relation to current databases used within NHS
- Good use of initiative
- Well developed organizational skills
- Good people skills
- To be sensitive and understanding of individual circumstances
- Excellent communication skills
- Able to work under pressure
Desirable
- Excellent prioritizing skills
Personal and people development
Essential
- Polite and Courteous
- Professional attitude
- Self motivated and team player
- Commitment to personal development
Desirable
- Initiative and common sense
Communication
Essential
- Good communication skills in relation to telephone techniques
- Polite and Courteous to all visitors to the units
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
