Job summary
Healthcare Science Assistant
Department: Pathology (Blood Science)
Band 2, £24,465 Per annum pro rata.
Hours: Up to 15 per week, worked across Monday to Friday.2 positions available to cover the following shifts:4pm to 7pm6pm to 9pm
All MKUH roles will be considered for flexible working.
Do you thrive on working in a fast-paced environment and care about high quality patient services? Pathology and Blood Sciences have also had major investment in new equipment and refurbishment. We are committed to the quality of service we provide our patients and users and are ISO 15189 accredited for Haematology/Blood Transfusion and Chemistry repertoires.
'We care We communicate We collaborate We contribute'
Pleasenote:We are unable to offer sponsorship for this role.
Interview date: w/c 11 March 2026
Main duties of the job
Here at Milton Keynes we have committed leadership who engage our staff, listen to innovative ideas, and involve our people in the challenges and improvements that our organisation faces. Continuing professional and personal development is encouraged and supported. We provide a comprehensive 24/7 service which staff support through flexible rostering.
Applications are invited to join the Pathology Support Unit of Blood Sciences as a Healthcare Science Assistant working with a team of dedicated healthcare professionals to deliver a high quality service that is responsive to patient requirements. You will be a key member of the PSU team providing support services to departments analysing and reporting on, blood, urine, faeces and other materials to achieve the objectives of efficient and effective patient care. You will be required to deliver a service that meets the quality standards of ISO 15189 and participate in work patterns that support our 24/7 service.
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Job description
Job responsibilities
NHS Staff Survey: With high scores in Team Working and Line Management, our teams collaborate, communicate, and care for one anotherbecause we know were stronger together.
Maintain a professional approach to work at all times and to deal courteously with enquiries from within and outside the hospital.
Manage Pathology reception, receiving visitors and patients, dealing with enquiries and ensuring that printed results are sent to requesters at an acceptable rate.
Manage telephone enquiries, ensuring the caller is authorised to receive personal and/or confidential information, passing on enquiries to BMS (biomedical scientist) staff where appropriate & giving out authorised results to medical & nursing staff.
Please refer to attached Job description for further information.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouragingdiversity,and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date onceenoughapplications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This isin accordance withthe streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Uponcommencingemploymentwith theTrust,allemployees (except Medical & Dental Staff on national terms and conditions)aresubjectto aprobationary periodlastingaperiod of sixmonthswithanoptiontoextendfor afurther sixmonths toatotalof 12months.
Job description
Job responsibilities
NHS Staff Survey: With high scores in Team Working and Line Management, our teams collaborate, communicate, and care for one anotherbecause we know were stronger together.
Maintain a professional approach to work at all times and to deal courteously with enquiries from within and outside the hospital.
Manage Pathology reception, receiving visitors and patients, dealing with enquiries and ensuring that printed results are sent to requesters at an acceptable rate.
Manage telephone enquiries, ensuring the caller is authorised to receive personal and/or confidential information, passing on enquiries to BMS (biomedical scientist) staff where appropriate & giving out authorised results to medical & nursing staff.
Please refer to attached Job description for further information.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouragingdiversity,and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date onceenoughapplications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This isin accordance withthe streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Uponcommencingemploymentwith theTrust,allemployees (except Medical & Dental Staff on national terms and conditions)aresubjectto aprobationary periodlastingaperiod of sixmonthswithanoptiontoextendfor afurther sixmonths toatotalof 12months.
Person Specification
Qualifications and knowledge
Essential
- Level 2 qualification i.e. GCSE in Maths and/or Science.
- Knowledge and understanding of Microsoft Office applications
Desirable
- Knowledge of Manual Handling and Health & Safety legislation
- Knowledge of ISO 15189 Standards for Medical laboratories
- Knowledge of Data Protection Action and GDPR
Experience
Essential
- Experience in Healthcare and/or Healthcare Science
- Customer Service/Care experience
Desirable
- Experience in NHS Healthcare Science
- Experience using with Laboratory Information Systems
Skills
Essential
- Good interpersonal skills
- Record Keeping skills
- Good organisational skills
- Methodical and accurate approach to tasks
Personal and people development
Essential
- Ability to work individually and in a team
- Ability to work under pressure
- Ability to manage conflict
- Ability to train other staff
Communication
Essential
- Clear and accurate written and verbal use of English communication at all levels of the organisation
- Good Telephone ability
- Ability to apply principles of GDPR
Person Specification
Qualifications and knowledge
Essential
- Level 2 qualification i.e. GCSE in Maths and/or Science.
- Knowledge and understanding of Microsoft Office applications
Desirable
- Knowledge of Manual Handling and Health & Safety legislation
- Knowledge of ISO 15189 Standards for Medical laboratories
- Knowledge of Data Protection Action and GDPR
Experience
Essential
- Experience in Healthcare and/or Healthcare Science
- Customer Service/Care experience
Desirable
- Experience in NHS Healthcare Science
- Experience using with Laboratory Information Systems
Skills
Essential
- Good interpersonal skills
- Record Keeping skills
- Good organisational skills
- Methodical and accurate approach to tasks
Personal and people development
Essential
- Ability to work individually and in a team
- Ability to work under pressure
- Ability to manage conflict
- Ability to train other staff
Communication
Essential
- Clear and accurate written and verbal use of English communication at all levels of the organisation
- Good Telephone ability
- Ability to apply principles of GDPR
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
